About Aide
Aide MCP connects AI agents to Aide’s customer-support platform. Support teams can search their knowledge base, retrieve Shopify orders, and manage conversations with access limited to their Aide role.
Key features
- 01Search the support knowledge base
- 02Look up Shopify orders
- 03Find and read conversations
- 04Add notes and reply to customers
- 05Update conversations within role permissions
Use cases
- 01Find relevant support guidance for a customer
- 02Check a Shopify order while handling a request
- 03Review and respond to support conversations
MCP support
A hosted Streamable HTTP MCP server at https://app-api.aide.app/mcp exposes Aide knowledge, order, and conversation actions. Users authenticate with their Aide account through OAuth.
Configuration
Remote servers need no local install. Pick your client, then copy the config or install in one click.
https://app-api.aide.app/mcpclaude mcp add --transport http app-aide-aide https://app-api.aide.app/mcp{"mcpServers":{"app-aide-aide":{"type":"http","url":"https://app-api.aide.app/mcp"}}}Open in Cursor{"servers":{"app-aide-aide":{"type":"http","url":"https://app-api.aide.app/mcp"}}}Open in VS Code{"mcpServers":{"app-aide-aide":{"type":"http","url":"https://app-api.aide.app/mcp"}}}{"mcpServers":{"app-aide-aide":{"serverUrl":"https://app-api.aide.app/mcp"}}}Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.
Tools
Details
From the project READMEAide MCP
Connect your AI agent to Aide, the AI customer service platform: search your knowledge base, look up Shopify orders, and find, read, note, reply to and update support conversations, as yourself and within your role in Aide.
This repository holds install metadata only. The server is hosted by Aide at
https://app-api.aide.app/mcp (streamable HTTP). You sign in with your Aide account through
OAuth; there is no API key to configure. Requires an Aide account.
Cursor
Install Aide from the Cursor Marketplace, or:
Or add to ~/.cursor/mcp.json:
{ "mcpServers": { "aide": { "url": "https://app-api.aide.app/mcp" } } }
Gemini CLI
gemini extensions install https://github.com/aideapp/aide-mcp
Start gemini and sign in when prompted, or run /mcp auth aide.
VS Code
code --add-mcp '{"name":"aide","type":"http","url":"https://app-api.aide.app/mcp"}'
Claude Code
claude mcp add --transport http aide https://app-api.aide.app/mcp
Then run /mcp in Claude Code to sign in.
Codex
Add to ~/.codex/config.toml:
[mcp_servers.aide]
url = "https://app-api.aide.app/mcp"
Then run codex mcp login aide.
Claude and ChatGPT
Add https://app-api.aide.app/mcp as a custom connector and sign in with your Aide account.
Access and data
Connected apps see only what you can see in Aide, and every action is recorded as you. Refunds and cancellations above your approval limits wait for an admin. Disconnect an app at any time in Aide under Settings > Developers.
Support: [email protected] · Privacy · Terms
License
The files in this repository are MIT licensed. The Aide service, name and logo are not covered by this license.
Comments
New to MCP?
From what the protocol is to installing your first server, these answers cover most first questions.
An open protocol that defines how AI applications connect to external tools and data in a uniform way. Clients talk to the model; MCP servers provide tools, resources and prompt templates. They exchange standard messages, so one server can be reused by many clients.