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Elfsight AI Chatbot

Elfsight AI Chatbot

Remote
elfchatbot.comBusiness & Marketing2Updated 2d ago

About Elfsight AI Chatbot

Elfsight AI Chatbot MCP Server lets account holders inspect their chatbot widgets’ conversations, leads, knowledge base, and analytics. It is hosted by Elfsight and includes a tool for adding answers to knowledge gaps.

Key features

  1. 01List chatbot widgets and analytics
  2. 02Search conversations and retrieve details
  3. 03Review leads with masked contacts
  4. 04Search knowledge and identify gaps
  5. 05Add answers to knowledge gaps
  6. 06Run report and follow-up prompts

Use cases

  1. 01Review recent chatbot conversations
  2. 02Find new leads for follow-up
  3. 03Identify questions missing from the knowledge base
  4. 04Add an answer to a knowledge gap

MCP support

The remote MCP server provides account-scoped access to Elfsight AI Chatbot data over Streamable HTTP with OAuth. Seven tools are read-only; `answer_knowledge_gap` writes an answer to the knowledge base.

Configuration

Remote servers need no local install. Pick your client, then copy the config or install in one click.

Endpointhttps://mcp.elfchatbot.com/mcp
Copy install command
Claude CodeTerminal
Cursor.cursor/mcp.json
VS Code.vscode/mcp.json
Claude Desktopclaude_desktop_config.json
Windsurf~/.codeium/windsurf/mcp_config.json

Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.

Tools

Details

From the project README

Elfsight AI Chatbot — MCP Server

Listed on mcpservers.org GitHub MCP Registry

This repository holds the documentation and the registry manifest (server.json) of the Elfsight AI Chatbot MCP server. The server itself is hosted by Elfsight; there is nothing to build or run here. For help, contact Elfsight Help Center.

A remote Model Context Protocol server over your Elfsight AI Chatbot widget data. Point an MCP-capable AI agent at it and it can read your conversations, leads, knowledge base and analytics — and add answers to your knowledge base — without you copy-pasting anything into a chat window.

The server is account-scoped: once you sign in, the agent can reach every AI Chatbot widget on your Elfsight account, and nothing else (no other Elfsight products or data).

Server URL: https://mcp.elfchatbot.com/mcp (Streamable HTTP).

Connect

Sign-in is OAuth. Add the server URL to your MCP client; the client opens a browser window, you sign in to Elfsight and approve access. There is no key to copy.

Claude (claude.ai, Desktop, mobile)

Elfsight AI Chatbot is listed in the Claude connectors directory. In Claude, open Settings → Connectors, find Elfsight AI Chatbot and select Connect, then sign in to Elfsight and approve access. On Team and Enterprise plans an organization Owner may need to add the connector first. You can also add it as a custom connector with the server URL https://mcp.elfchatbot.com/mcp.

Claude lists seven tools as read-only and answer_knowledge_gap as a write tool; on the connector's page you choose for each group whether Claude asks before calling it.

Claude Code
claude mcp add --transport http elfsight-ai-chatbot https://mcp.elfchatbot.com/mcp

Then run /mcp inside Claude Code and choose Authenticate for elfsight-ai-chatbot.

Cursor

This repository is also a Cursor plugin: the manifest is in .cursor-plugin/plugin.json, the server connection in mcp.json, and a rule with usage notes for the agent in rules/.

To connect without the plugin, add the server to .cursor/mcp.json and authenticate it when Cursor prompts:

{
  "mcpServers": {
    "elfsight-ai-chatbot": {
      "url": "https://mcp.elfchatbot.com/mcp"
    }
  }
}
Cline

In Cline, open MCP Servers → Remote Servers and add:

  • Server Name: elfsight-ai-chatbot
  • Server URL: https://mcp.elfchatbot.com/mcp
  • Transport: Streamable HTTP

Then choose Authenticate for the server and sign in to Elfsight in the browser.

The same in Cline's own settings file, cline_mcp_settings.json. Recent versions keep it in ~/.cline/data/settings/, older ones in the editor's User/globalStorage/saoudrizwan.claude-dev/settings/. Keep type: without it Cline falls back to the legacy SSE transport. .vscode/mcp.json belongs to VS Code's built-in MCP support; Cline does not read it.

{
  "mcpServers": {
    "elfsight-ai-chatbot": {
      "type": "streamableHttp",
      "url": "https://mcp.elfchatbot.com/mcp"
    }
  }
}
Other clients

Any client that supports remote MCP servers with OAuth (dynamic client registration and PKCE) should connect with the server URL alone. We have tested Claude, Claude Code, Cursor (through the plugin), Cline and VS Code only; the VS Code snippet below is verified, the Windsurf one is the usual shape of its config.

VS Code: Install in VS Code or add it to .vscode/mcp.json:

{
  "servers": {
    "elfsight-ai-chatbot": {
      "type": "http",
      "url": "https://mcp.elfchatbot.com/mcp"
    }
  }
}

Windsurf (mcp_config.json):

{
  "mcpServers": {
    "elfsight-ai-chatbot": {
      "serverUrl": "https://mcp.elfchatbot.com/mcp"
    }
  }
}

What you can ask it

  • list_assistants — "Which AI Chatbot widgets do I have?"
  • get_analytics — "How did my AI Chatbot perform over the last 30 days?"
  • search_conversations — "Show me conversations from last week about shipping."
  • get_conversation — "What happened in conversation <id>?"
  • list_leads — "List the new leads from this week that I haven't reviewed yet."
  • search_knowledge — "Does my knowledge base say anything about refunds?"
  • list_knowledge_gaps — "What do visitors ask that my assistant can't answer?"
  • answer_knowledge_gap — "Add this as a knowledge base answer and close that gap."

answer_knowledge_gap is the only tool that writes. Three ready-made prompts wrap common workflows end to end: weekly_report, knowledge_gaps_review, lead_followup.

Privacy

Everything a tool returns can be sent to your AI provider (Anthropic, OpenAI, etc.) as part of your conversation with the agent. Keep that in mind:

  • Lead contact fields are always masked. A lead's name, email and phone come back masked (e.g. j***@example.com, +7***4567) in list_leads and get_conversation. Full contacts are available only in the Elfsight dashboard.
  • Masking covers those fields only. Message text is returned as visitors wrote it. Visitors often type their email or phone into the chat, so get_conversation can show contact details even though the lead fields are masked. Treat everything a tool returns as possibly containing personal data.
  • Attachments are type and file name only. No file contents and no links to the files.
  • Page URLs are returned without query strings or fragments.

Internal and test conversations are not filtered out of any tool — if you use your own widget for testing, expect to see that traffic in the results too.

Limits and rate limiting

  • search_conversations, list_leads, search_knowledge and list_knowledge_gaps return 20 items by default, 100 at most. A truncated result says so and reports the total. search_conversations and list_leads page with cursor; for the other two, narrow the query.
  • get_conversation returns the 100 most recent messages by default, 500 at most.
  • Periods are rolling windows ending now — 7d, 30d or 90d. Arbitrary date ranges are not supported. list_leads also accepts no period at all, which means the whole history.
  • Requests are rate-limited per account and client. Going over the limit returns a 429 with a Retry-After header — wait and retry.

Support

Questions or issues — contact Elfsight Help Center or your account manager.

Comments

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New to MCP?

From what the protocol is to installing your first server, these answers cover most first questions.

An open protocol that defines how AI applications connect to external tools and data in a uniform way. Clients talk to the model; MCP servers provide tools, resources and prompt templates. They exchange standard messages, so one server can be reused by many clients.