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ictdialer-mcp

ictdialer-mcp

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ictdialer.comCommunication16Updated 3d ago

About ictdialer-mcp

ictdialer-mcp is an MCP server for monitoring outbound campaigns on ICTDialer, a cloud auto-dialer and predictive-dialer platform. It provides campaign and per-call details, with start and stop operations disabled unless explicitly enabled.

Key features

  1. 01List outbound campaigns
  2. 02Check live campaign status
  3. 03View campaign totals and call results
  4. 04Enable start and stop operations explicitly

Use cases

  1. 01Review campaign progress and outcomes
  2. 02Inspect results for individual calls
  3. 03Start or stop campaigns after enabling writes

MCP support

Exposes campaign listing, status, summary, and per-call result tools to MCP clients. Start and stop tools are registered only when ICTDIALER_MCP_ALLOW_WRITE=true.

Configuration

Local server config is the same for every client. Copy it into your client’s MCP config file.

mcp.json · Universal config
{
"mcpServers": {
"ictinnovations-ictdialer": {
"command": "npx",
"args": [
"-y",
"ictdialer-mcp"
],
"env": {
"ICTDIALER_BASE_URL": "<ICTDIALER_BASE_URL>",
"ICTDIALER_USERNAME": "<ICTDIALER_USERNAME>",
"ICTDIALER_PASSWORD": "<ICTDIALER_PASSWORD>",
"ICTDIALER_MCP_ALLOW_WRITE": "<ICTDIALER_MCP_ALLOW_WRITE>",
"ICTDIALER_TIMEOUT_MS": "<ICTDIALER_TIMEOUT_MS>",
"ICTDIALER_TLS_INSECURE": "<ICTDIALER_TLS_INSECURE>"
}
}
}
}
Run commandnpx -y ictdialer-mcp
Environment variables to set
ICTDIALER_BASE_URLBase URL of your ICTDialer server, without the /rest suffix, e.g. https://your-ictdialer.
ICTDIALER_USERNAMEAPI account username.
ICTDIALER_PASSWORDSecretPassword for the account.
ICTDIALER_MCP_ALLOW_WRITEUnlocks starting and stopping campaigns, which begins live outbound calling and can cost money. When false those tools are not registered at all. Leave off unless you mean it.
ICTDIALER_TIMEOUT_MSPer request timeout in milliseconds. Defaults to 30000.
ICTDIALER_TLS_INSECURESkip TLS certificate verification. Only for a self-signed test server.

Local servers need a runtime on your machine (e.g. Node.js 18+). Config file locations differ by client; see your client’s docs.

Packages
npmictdialer-mcp0.1.1

Tools

4

Saved tool list · updated 2d ago

This tool takes no parameters.

Details

From the project README

ictdialer-mcp

A Model Context Protocol server for ICTDialer — the cloud auto-dialer and predictive-dialer platform from ICT Innovations. ICTDialer.com is the hosted edition of ICTContact and runs the same engine, so this server speaks that API.

It lets an AI assistant monitor outbound campaigns — list them, check status, read summaries and per-call results — and, only when you turn writes on, start and stop them.

Install

npx -y ictdialer-mcp      # no install
npm install -g ictdialer-mcp

Requires Node.js 18 or newer.

Configure

VariableRequiredDefault
ICTDIALER_BASE_URLyesServer base URL, without the /rest suffix, e.g. https://your-ictdialer
ICTDIALER_USERNAMEyesAPI account username
ICTDIALER_PASSWORDyesPassword for that account
ICTDIALER_MCP_ALLOW_WRITEnofalseUnlock start/stop campaign (see Safety)
ICTDIALER_TIMEOUT_MSno30000Per-request timeout
ICTDIALER_TLS_INSECUREnofalseSkip TLS verification — self-signed test servers only
Claude Desktop example
{
  "mcpServers": {
    "ictdialer": {
      "command": "npx",
      "args": ["-y", "ictdialer-mcp"],
      "env": {
        "ICTDIALER_BASE_URL": "https://your-ictdialer",
        "ICTDIALER_USERNAME": "admin",
        "ICTDIALER_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

ToolWhat it does
ictdialer_list_campaignsList campaigns (id and name)
ictdialer_campaign_statusLive status of a campaign (running, stopped)
ictdialer_campaign_summaryTotals: answered, failed, human vs machine
ictdialer_campaign_resultPer-call results (contact, response, AMD, DNC)

Write tools appear only when ICTDIALER_MCP_ALLOW_WRITE=true:

ToolWhat it does
ictdialer_start_campaignLaunch a campaign — begins live outbound calling
ictdialer_stop_campaignStop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound calling and can cost real money, so ictdialer_start_campaign and ictdialer_stop_campaign are not registered at all unless you set ICTDIALER_MCP_ALLOW_WRITE=true.

How it connects

ICTDialer exposes a form-encoded RPC API at {base}/rest/<Method>. Each call carries the account username and password; the server sends those for you. There is no separate token to provision.

About

Built by Tahir Almas at ICT Innovations — the team behind ICTDialer, ICTContact, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictdialer.com.

MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictdialer-mcp.

Comments

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New to MCP?

From what the protocol is to installing your first server, these answers cover most first questions.

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