About North Metric
North Metric is a churn-management service that helps teams identify paying customers at risk, review proposed retention moves, and track retained MRR. Its Claude Code plugin connects to the remote MCP server, with read-only or action-enabled access.
Key features
- 01Churn risk and reasons
- 02Retention move Queue
- 03Ledger of retained MRR
- 04Old pricing and discount checks
- 05Read-only or action-enabled access
Use cases
- 01Find customers likely to churn this month
- 02Review and manage proposed retention moves
- 03Compare retained MRR with held-back customers
- 04Identify old prices or ongoing discounts
MCP support
The Claude Code plugin connects to North Metric’s remote MCP server. Other MCP clients supporting remote servers with sign-in can connect to https://app.northmetric.io/mcp.
Configuration
Remote servers need no local install. Pick your client, then copy the config or install in one click.
https://app.northmetric.io/mcpclaude mcp add --transport http io-northmetric-north-metric https://app.northmetric.io/mcp{"mcpServers":{"io-northmetric-north-metric":{"type":"http","url":"https://app.northmetric.io/mcp"}}}Open in Cursor{"servers":{"io-northmetric-north-metric":{"type":"http","url":"https://app.northmetric.io/mcp"}}}Open in VS Code{"mcpServers":{"io-northmetric-north-metric":{"type":"http","url":"https://app.northmetric.io/mcp"}}}{"mcpServers":{"io-northmetric-north-metric":{"serverUrl":"https://app.northmetric.io/mcp"}}}Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.
Tools
Details
From the project READMENorth Metric for Claude Code
North Metric predicts which paying customers will churn, drafts a move for each one in the Queue, and proves what each move kept in the Ledger. This plugin connects Claude Code to North Metric's MCP server, so you can ask about churn and act on it from your terminal.
Install
claude plugin marketplace add north-metric/claude-plugin
claude plugin install north-metric@north-metric
Then start Claude Code, run /mcp, choose north-metric and sign in to North Metric. On the consent page you pick:
- Workspace: the one Claude Code works in.
- Access: Read only, or Read and act, which also drafts, edits, approves, skips and snoozes moves and pauses the Queue. Read and act needs the Approver role or above. Claude Code asks you before each action.
- Hide customer names and emails: customers then show by ID only.
You can change these or disconnect any time in North Metric under Your profile › AI tools.
What you can ask
- Who is most likely to churn this month, and why?
- What's waiting in the Queue, and what does each move say?
- How much MRR did approved moves keep, and how does that compare with customers we held back?
- Which customers are on old prices or discounts that never end?
Other MCP clients
The plugin only adds this server URL to Claude Code. Any MCP client that supports remote servers with sign-in can use it directly:
https://app.northmetric.io/mcp
Setup for Claude, ChatGPT, Cursor and VS Code: northmetric.io/integrations/mcp.
Privacy and support
- Privacy: northmetric.io/privacy
- Terms: northmetric.io/terms
- Support: [email protected]
Comments
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