About Atera MCP by usefulapi
A hosted MCP server for Atera users who need to inspect managed devices, alerts, tickets, customers, and contracts, and perform ticket and alert actions. It supports both read-only lookups and updates such as creating tickets and resolving alerts.
Key features
- 01Look up devices, patches, and customers
- 02Read alerts and resolve them
- 03List and update tickets and comments
- 04Inspect contacts, contracts, and KB articles
- 05Create contacts and tickets
Use cases
- 01Find a managed device by machine name
- 02Review alerts and resolve an issue
- 03Open or update a support ticket
- 04Check customer contracts and KB articles
MCP support
Provides Atera lookup and update tools to MCP clients through a hosted endpoint. Users connect with OAuth and supply their Atera API key at sign-in.
Configuration
Remote servers need no local install. Pick your client, then copy the config or install in one click.
https://atera.usefulapi.io/mcpclaude mcp add --transport http io-usefulapi-atera https://atera.usefulapi.io/mcp{"mcpServers":{"io-usefulapi-atera":{"type":"http","url":"https://atera.usefulapi.io/mcp"}}}Open in Cursor{"servers":{"io-usefulapi-atera":{"type":"http","url":"https://atera.usefulapi.io/mcp"}}}Open in VS Code{"mcpServers":{"io-usefulapi-atera":{"type":"http","url":"https://atera.usefulapi.io/mcp"}}}{"mcpServers":{"io-usefulapi-atera":{"serverUrl":"https://atera.usefulapi.io/mcp"}}}Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.
Tools
20This tool takes no parameters.
Details
From the project READMEAtera MCP by usefulapi
Use Atera from Claude, Cursor, or any MCP client — look up managed devices, monitoring alerts, tickets, customers and contracts, and open, update or comment on tickets. Hosted, no local install: connect with your own Atera credentials.
Live endpoint: https://atera.usefulapi.io/mcp · Homepage: https://usefulapi.io/atera
Connect
- Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste
https://atera.usefulapi.io/mcp. - Claude Code:
claude mcp add --transport http atera https://atera.usefulapi.io/mcp, then run/mcpto log in. - VS Code: Add to VS Code.
- Cursor and other clients: add the URL as a remote MCP server:
{
"mcpServers": {
"atera": {
"url": "https://atera.usefulapi.io/mcp"
}
}
}
Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Atera credentials.
Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/atera/
On first connect you'll provide your Atera API key (Admin → Data management → API; legacy key or JWT, paid Atera plan required). They're validated, stored per-user, and scoped to you — no keys in config files.
Tools
| Tool | Type | What it does |
|---|---|---|
atera_get_account | read | Get the account |
atera_list_customers | read | List customers |
atera_get_customer | read | Get one customer |
atera_list_agents | read | List agents (devices) |
atera_get_agent | read | Get one agent (device) |
atera_find_agents_by_machine | read | Find agents by machine name |
atera_get_agent_patches | read | Get an agent's patches |
atera_list_alerts | read | List alerts |
atera_list_tickets | read | List tickets |
atera_get_ticket | read | Get one ticket |
atera_list_ticket_comments | read | List a ticket's comments |
atera_list_ticket_work_hours | read | List a ticket's work hours |
atera_list_contacts | read | List contacts |
atera_list_contracts | read | List contracts |
atera_list_kb_articles | read | List knowledge-base articles |
atera_create_ticket | write | Create a ticket |
atera_update_ticket | write | Update a ticket |
atera_add_ticket_comment | write | Comment on a ticket |
atera_create_contact | write | Create a contact |
atera_resolve_alert | write | Resolve an alert |
atera_usage_status | meta | Usage status (free-tier meter) |
atera_request_feature | meta | Request a missing feature |
atera_upgrade | meta | Upgrade to Pro (unlimited*) |
atera_cancel_subscription | meta | Cancel the Pro subscription |
read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.
Pricing
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Pro (per user) | $9/mo or $90/yr (2 months free) | Unlimited* |
*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].
Pro covers this server only. Subscribe with atera_upgrade (it returns a Stripe Checkout link). Cancel any time with atera_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running atera_upgrade before then undoes the cancel. Or write to [email protected].
License
MIT © usefulapi. Not affiliated with or endorsed by Atera.
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