HappyFox MCP by usefulapi
RemoteAbout HappyFox MCP by usefulapi
HappyFox MCP by usefulapi is a hosted MCP server for teams handling support in HappyFox. It supports ticket and contact triage, report review, knowledge-base article access, and ticket replies or private notes.
Key features
- 01List and search tickets and contacts
- 02Browse ticket fields and staff
- 03Review reports and ticket data
- 04Read knowledge-base articles
- 05Create tickets, reply, and add private notes
- 06Edit tags, custom fields, and contacts
Use cases
- 01Triage and respond to support tickets
- 02Review support reports and ticket rows
- 03Export knowledge-base articles
- 04Maintain ticket and contact records
MCP support
It exposes HappyFox ticket, contact, report, and knowledge-base data through read tools, with tools for ticket creation, replies, notes, and record updates. MCP clients connect to the hosted endpoint and authenticate using HappyFox credentials.
Configuration
Remote servers need no local install. Pick your client, then copy the config or install in one click.
https://happyfox.usefulapi.io/mcpclaude mcp add --transport http io-usefulapi-happyfox https://happyfox.usefulapi.io/mcp{"mcpServers":{"io-usefulapi-happyfox":{"type":"http","url":"https://happyfox.usefulapi.io/mcp"}}}Open in Cursor{"servers":{"io-usefulapi-happyfox":{"type":"http","url":"https://happyfox.usefulapi.io/mcp"}}}Open in VS Code{"mcpServers":{"io-usefulapi-happyfox":{"type":"http","url":"https://happyfox.usefulapi.io/mcp"}}}{"mcpServers":{"io-usefulapi-happyfox":{"serverUrl":"https://happyfox.usefulapi.io/mcp"}}}Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.
Tools
23| Parameter | Type | Required | Description |
|---|---|---|---|
| q | string | No | HappyFox search/filter string (see description). |
| page | integer | No | Page number, starting at 1. |
| size | integer | No | Results per page, 1-50 (HappyFox default 10). |
| sort | enum | No | Sort key, e.g. created (newest first), createa, updated, due, priorityd.categorya | categoryd | subjecta | subjectd | due | statusa | statusd | prioritya | priorityd | updated | updatea | unresponded | createa | created | assigneea | assigneed | last_modifieda | last_modifiedd | ticketa | ticketd | clienta | clientd |
| fields | string | No | Comma-separated top-level fields to return, e.g. id,display_id,subject,status — keeps responses small. |
| status | string | No | `_all` (default), `_pending` (every pending-behaviour status), or a status id from happyfox_list_statuses. |
| category | integer | No | Only tickets in this category id (happyfox_list_categories). |
| minify_response | boolean | No | If true, return only ticket ids. |
Details
From the project READMEHappyFox MCP by usefulapi
Use HappyFox from Claude, Cursor, or any MCP client — triage tickets, contacts and KB articles, run reports, and reply or add private notes. Hosted, no local install: connect with your own HappyFox credentials.
Live endpoint: https://happyfox.usefulapi.io/mcp · Homepage: https://usefulapi.io/happyfox
Connect
- Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste
https://happyfox.usefulapi.io/mcp. - Claude Code:
claude mcp add --transport http happyfox https://happyfox.usefulapi.io/mcp, then run/mcpto log in. - VS Code: Add to VS Code.
- Cursor and other clients: add the URL as a remote MCP server:
{
"mcpServers": {
"happyfox": {
"url": "https://happyfox.usefulapi.io/mcp"
}
}
}
Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your HappyFox credentials.
Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/happyfox/
On first connect you'll provide your HappyFox help-desk subdomain, region, API key and auth code (Manage → Integrations → API → Create API key). They're validated, stored per-user, and scoped to you — no keys in config files.
Tools
| Tool | Type | What it does |
|---|---|---|
happyfox_list_tickets | read | List or search tickets |
happyfox_get_ticket | read | Get one ticket |
happyfox_list_contacts | read | List or search contacts |
happyfox_get_contact | read | Get one contact |
happyfox_list_contact_groups | read | List contact groups |
happyfox_get_contact_group | read | Get one contact group |
happyfox_list_categories | read | List categories |
happyfox_list_staff | read | List agents |
happyfox_list_statuses | read | List statuses |
happyfox_list_priorities | read | List priorities |
happyfox_list_ticket_custom_fields | read | List ticket custom fields |
happyfox_list_contact_custom_fields | read | List contact custom fields |
happyfox_list_reports | read | List reports |
happyfox_get_report_summary | read | Get a report summary |
happyfox_get_report_tabular_data | read | Get a report's ticket rows |
happyfox_list_kb_articles | read | Export knowledge-base articles |
happyfox_create_ticket | write | Create a ticket |
happyfox_add_staff_reply | write | Reply to a ticket as an agent |
happyfox_add_private_note | write | Add a private note to a ticket |
happyfox_update_ticket_tags | write | Add or remove ticket tags |
happyfox_update_ticket_custom_fields | write | Edit a ticket's custom fields |
happyfox_create_contact | write | Create a contact |
happyfox_update_contact | write | Edit a contact |
happyfox_usage_status | meta | Usage status (free-tier meter) |
happyfox_request_feature | meta | Request a missing feature |
happyfox_upgrade | meta | Upgrade to Pro (unlimited*) |
happyfox_cancel_subscription | meta | Cancel the Pro subscription |
read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.
Pricing
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Pro (per user) | $9/mo or $90/yr (2 months free) | Unlimited* |
*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].
Pro covers this server only. Subscribe with happyfox_upgrade (it returns a Stripe Checkout link). Cancel any time with happyfox_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running happyfox_upgrade before then undoes the cancel. Or write to [email protected].
License
MIT © usefulapi. Not affiliated with or endorsed by HappyFox.
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