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Re:amaze MCP by usefulapi

Re:amaze MCP by usefulapi

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usefulapi.ioBusiness & Marketing0Updated today

About Re:amaze MCP by usefulapi

Re:amaze MCP by usefulapi is a hosted MCP server for teams managing customer support in Re:amaze. It provides access to conversations, contacts, help articles and reports, along with tools for creating and updating records.

Key features

  1. 01List and retrieve conversations and messages
  2. 02Browse contacts, help articles and staff
  3. 03Access channels and support reports
  4. 04Create, reply to or update conversations
  5. 05Create and update contacts

Use cases

  1. 01Review support conversations and messages
  2. 02Check response-time or volume reports
  3. 03Reply to a customer or update a conversation
  4. 04Maintain customer contact records

MCP support

Exposes Re:amaze conversations, messages, contacts, articles, staff, channels and reports as MCP tools. Write tools create and update conversations and contacts, and send conversation replies.

Configuration

Remote servers need no local install. Pick your client, then copy the config or install in one click.

Endpointhttps://re-amaze.usefulapi.io/mcp
Copy install command
Claude CodeTerminal
Cursor.cursor/mcp.json
VS Code.vscode/mcp.json
Claude Desktopclaude_desktop_config.json
Windsurf~/.codeium/windsurf/mcp_config.json

Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.

Tools

17
ParameterTypeRequiredDescription
forstringNoFilter to conversations for this customer email.
tagstringNoFilter by tag(s) — comma-separated.
pageintegerNo1-based page number to fetch (responses report page_size/page_count/total_count).
sortenumNoSort order.updated | changed
filterenumNoRestrict to a set of conversations.open | unassigned | archived | all
for_idstringNoFilter to conversations for this SSO user id.
originenumNoFilter by conversation origin/channel type.native | email | twitter | facebook | chat | api | instagram | sms | voice | custom | staff | form | instagram_dm
categorystringNoFilter by channel slug.
end_datestringNoFilter to items on/before this ISO8601 date, e.g. 2026-01-31.
start_datestringNoFilter to items on/after this ISO8601 date, e.g. 2026-01-31.

Details

From the project README

Re:amaze MCP by usefulapi

Manage Re:amaze conversations, messages, contacts and help articles. Hosted, no local install.

Live endpoint: https://re-amaze.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://re-amaze.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http re-amaze https://re-amaze.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
{
  "mcpServers": {
    "re-amaze": {
      "url": "https://re-amaze.usefulapi.io/mcp"
    }
  }
}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Re:amaze credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/re-amaze/

On first connect you'll paste your Re:amaze credentials. They are validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
reamaze_list_conversationsreadList conversations
reamaze_get_conversationreadGet conversation
reamaze_list_messagesreadList messages
reamaze_list_contactsreadList contacts
reamaze_get_contactreadGet contact
reamaze_list_articlesreadList articles
reamaze_get_articlereadGet article
reamaze_list_staffreadList staff
reamaze_list_channelsreadList channels
reamaze_get_channelreadGet channel
reamaze_report_volumereadReport: volume
reamaze_report_response_timereadReport: response time
reamaze_create_conversationwriteCreate conversation
reamaze_reply_conversationwriteReply to conversation
reamaze_update_conversationwriteUpdate conversation
reamaze_create_contactwriteCreate contact
reamaze_update_contactwriteUpdate contact
re_amaze_usage_statusmetaUsage status (free-tier meter)
re_amaze_request_featuremetaRequest a missing feature
re_amaze_upgrademetaUpgrade to Pro (unlimited*)
re_amaze_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro$9/mo or $90/yr (2 months free)Unlimited*

*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this server only. Subscribe with re_amaze_upgrade (it returns a Stripe Checkout link). Cancel any time with re_amaze_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running re_amaze_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT

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