SupportBee MCP by usefulapi

SupportBee MCP by usefulapi

Use SupportBee from Claude, Cursor, or any MCP client — tickets, replies, comments, labels, teams, users and reports, plus replies and ticket triage. Hosted, no local install: connect with your own SupportBee credentials.

Live endpoint: https://supportbee.usefulapi.io/mcp · Homepage: https://usefulapi.io/supportbee

Connect

• Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://supportbee.usefulapi.io/mcp.
• Claude Code: claude mcp add --transport http supportbee https://supportbee.usefulapi.io/mcp, then run /mcp to log in.
• VS Code: Add to VS Code.
• Cursor and other clients: add the URL as a remote MCP server:

{
  "mcpServers": {
    "supportbee": {
      "url": "https://supportbee.usefulapi.io/mcp"
    }
  }
}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your SupportBee credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/supportbee/

Tools

Tool	Type	What it does
supportbee_list_tickets	read	List tickets
supportbee_search_tickets	read	Search tickets
supportbee_get_ticket	read	Get a ticket
supportbee_list_replies	read	List the replies of a ticket
supportbee_get_reply	read	Get one reply of a ticket
supportbee_list_comments	read	List the internal comments of a ticket
supportbee_get_ticket_audit	read	Get the audit trail of a ticket
supportbee_list_labels	read	List labels
supportbee_list_teams	read	List teams
supportbee_list_users	read	List users
supportbee_get_user	read	Get a user
supportbee_list_snippets	read	List snippets
supportbee_list_forwarding_addresses	read	List forwarding addresses
supportbee_get_report	read	Get a report
supportbee_reply_to_ticket	write	Reply to a ticket (sends an e-mail)
supportbee_add_comment	write	Add an internal comment to a ticket
supportbee_add_label	write	Add a label to a ticket
supportbee_remove_label	write	Remove a label from a ticket
supportbee_assign_ticket	write	Assign a ticket to a user or a team
supportbee_unassign_ticket	write	Remove the user or team assignment of a ticket
supportbee_set_ticket_archived	write	Archive or un-archive a ticket
supportbee_set_ticket_answered	write	Mark a ticket answered or unanswered
supportbee_usage_status	meta	Usage status (free-tier meter)
supportbee_request_feature	meta	Request a missing feature
supportbee_upgrade	meta	Upgrade to Pro (unlimited*)
supportbee_cancel_subscription	meta	Cancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

Plan	Price	Limit
Free	$0	50 tool calls / month
Pro (per company)	$9/mo or $90/yr (2 months free)	Unlimited*

*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this server only. Subscribe with supportbee_upgrade (it returns a Stripe Checkout link). Cancel any time with supportbee_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running supportbee_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT © usefulapi. Not affiliated with or endorsed by SupportBee.