About Textline MCP by usefulapi
A hosted MCP server for working with Textline conversations, contacts, and reports. Support teams can retrieve customer and conversation details, send messages, add internal notes, and resolve or transfer conversations from MCP clients.
Key features
- 01Browse conversations and messages
- 02Search and retrieve customer contacts
- 03View conversation and post reports
- 04Send messages and add internal notes
- 05Resolve or transfer conversations
Use cases
- 01Look up a conversation by phone number
- 02Add an internal note to a conversation
- 03Transfer a conversation to another team
MCP support
Exposes Textline conversation, contact, reporting, and messaging operations to MCP clients through a hosted endpoint. Users connect with a Textline API access token.
Configuration
Remote servers need no local install. Pick your client, then copy the config or install in one click.
https://textline.usefulapi.io/mcpclaude mcp add --transport http io-usefulapi-textline https://textline.usefulapi.io/mcp{"mcpServers":{"io-usefulapi-textline":{"type":"http","url":"https://textline.usefulapi.io/mcp"}}}Open in Cursor{"servers":{"io-usefulapi-textline":{"type":"http","url":"https://textline.usefulapi.io/mcp"}}}Open in VS Code{"mcpServers":{"io-usefulapi-textline":{"type":"http","url":"https://textline.usefulapi.io/mcp"}}}{"mcpServers":{"io-usefulapi-textline":{"serverUrl":"https://textline.usefulapi.io/mcp"}}}Run commands in a terminal; paste JSON into the client’s MCP config and restart. Servers that need sign-in will prompt on first connect.
Tools
23| Parameter | Type | Required | Description |
|---|---|---|---|
| page | integer | No | Page number, 0-based (default 0). |
| query | string | No | Keyword to search conversations on (name, phone, message text). |
| page_size | integer | No | Results per page (default 30, max 50). |
| group_uuid | string | No | Department (group) UUID from textline_list_departments. Default: the first department. |
Details
From the project READMETextline MCP by usefulapi
Use Textline from Claude, Cursor, or any MCP client — read Textline conversations, contacts and reports; send a text, add notes, resolve or transfer. Hosted, no local install: connect with your own Textline credentials.
Live endpoint: https://textline.usefulapi.io/mcp · Homepage: https://usefulapi.io/textline
Connect
- Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste
https://textline.usefulapi.io/mcp. - Claude Code:
claude mcp add --transport http textline https://textline.usefulapi.io/mcp, then run/mcpto log in. - VS Code: Add to VS Code.
- Cursor and other clients: add the URL as a remote MCP server:
{
"mcpServers": {
"textline": {
"url": "https://textline.usefulapi.io/mcp"
}
}
}
Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Textline credentials.
Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/textline/
On first connect you'll provide your Textline API access token. Your credentials are validated, stored per-user, and scoped to you — no keys in config files.
Tools
| Tool | Type | What it does |
|---|---|---|
textline_list_conversations | read | List conversations |
textline_get_conversation | read | Get conversation messages |
textline_get_conversation_by_phone | read | Get conversation by phone number |
textline_list_customers | read | Search contacts |
textline_get_customer | read | Get contact |
textline_get_customer_by_phone | read | Get contact by phone number |
textline_list_custom_fields | read | List contact custom fields |
textline_list_saved_searches | read | List saved searches |
textline_get_organization | read | Get organization |
textline_list_departments | read | List departments |
textline_list_agents | read | List agents |
textline_get_agent | read | Get agent |
textline_list_dispositions | read | List dispositions |
textline_list_surveys | read | List surveys |
textline_list_survey_responses | read | List survey responses |
textline_report_conversations | read | Report conversations by date |
textline_report_posts | read | Report posts of a conversation |
textline_send_message | write | Send SMS message |
textline_add_whisper | write | Add internal note (whisper) |
textline_resolve_conversation | write | Resolve conversation |
textline_transfer_conversation | write | Transfer conversation |
textline_create_customer | write | Create contact |
textline_update_customer | write | Update contact |
textline_usage_status | meta | Usage status (free-tier meter) |
textline_request_feature | meta | Request a missing feature |
textline_upgrade | meta | Upgrade to Pro (unlimited*) |
textline_cancel_subscription | meta | Cancel the Pro subscription |
read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.
Pricing
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Pro (per user) | $9/mo or $90/yr (2 months free) | Unlimited* |
*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].
Pro covers this server only. Subscribe with textline_upgrade (it returns a Stripe Checkout link). Cancel any time with textline_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running textline_upgrade before then undoes the cancel. Or write to [email protected].
License
MIT © usefulapi. Not affiliated with or endorsed by Textline.
Comments
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