UseResponse MCP by usefulapi

UseResponse MCP by usefulapi

Use your UseResponse account from Claude, Cursor, or any MCP client. Read tickets, topics, comments, users, communities, reports and live chats, and create tickets or comments. Hosted, no local install: connect with your own credentials.

Live endpoint: https://useresponse.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

• Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://useresponse.usefulapi.io/mcp.
• Claude Code: claude mcp add --transport http useresponse https://useresponse.usefulapi.io/mcp, then run /mcp to log in.
• VS Code: Add to VS Code.
• Cursor and other clients: add the URL as a remote MCP server:

{
  "mcpServers": {
    "useresponse": {
      "url": "https://useresponse.usefulapi.io/mcp"
    }
  }
}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your UseResponse credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/useresponse/

On first connect you provide your UseResponse subdomain (the acme part of acme.useresponse.com) and your API key (User profile → Options → API Settings). The server validates them and stores them per user. No keys go in config files.

Tools

Tool	Type	What it does
useresponse_get_current_user	read	Get the current user
useresponse_search_objects	read	Search tickets and topics
useresponse_list_tickets	read	List tickets
useresponse_get_object	read	Get a ticket or topic
useresponse_get_object_comments	read	List comments on a ticket or topic
useresponse_list_comments	read	List comments
useresponse_get_object_changelog	read	Get a ticket or topic history
useresponse_list_object_custom_fields	read	List ticket and topic custom fields
useresponse_search_users	read	Search users
useresponse_get_user	read	Get a user
useresponse_get_user_activity	read	List a user's objects
useresponse_list_user_custom_fields	read	List user custom fields
useresponse_list_categories	read	List categories
useresponse_list_statuses	read	List statuses
useresponse_list_forums	read	List communities
useresponse_list_reports	read	List reports
useresponse_get_report_objects	read	Get report rows
useresponse_list_chats	read	List live chats
useresponse_get_chat	read	Get a live chat
useresponse_get_chat_messages	read	Get live chat messages
useresponse_create_object	write	Create a ticket or topic
useresponse_create_comment	write	Add a comment
useresponse_usage_status	meta	Usage status (free-tier meter)
useresponse_request_feature	meta	Request a missing feature
useresponse_upgrade	meta	Upgrade to Pro or Pro+
useresponse_cancel_subscription	meta	Cancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

Plan	Price	Limit
Free	$0	50 tool calls / month
Pro (per user)	$9/mo or $90/yr (2 months free)	10,000 tool calls / month
Pro+ (per user)	$39/mo or $390/yr (2 months free)	100,000 tool calls / month

Each paid plan covers this server only. Ask your AI to run useresponse_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with useresponse_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with useresponse_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT — see LICENSE. Documentation only; the server is hosted.