Yuva

Yuva is open-source customer messaging for teams that run several products. Support e-mail, live chat, in-app messages and feedback from every product land in one shared inbox, next to the newsletters, help center, status pages and analytics you send and publish from the same place.

You host it yourself: one Docker image and Postgres.

Warning

Beta. The API can still change before 1.0, so read the release notes before you upgrade. Database migrations run when the server starts: back up first. The code has not had an independent security audit.

Features

Conversations	One inbox per product with its own branding, language, hours and team. E-mail, live chat, in-app messages and app feedback in one thread, with notes, labels, mentions and bot drafts a member reviews.
Team mail	Shared addresses such as sales@ and people's own mailboxes in the same inbox, with drafts, send later, filters and search operators. Personal mailboxes are private, and you can delegate them. Yuva is the mailbox; it is not an IMAP server for mail apps.
Reach	Mailing lists with consent records and imports, e-mail designs from templates, broadcasts with approval and reports, and a deliverability check.
Publish	Help center, documentation pages, status pages on your own domain, a roadmap board and What's new.
Insights	Reports on opened and closed conversations, response times, SLA and ratings, cookieless analytics for websites and apps, and a support report that ranks pages by the conversations they cause.
Move in	Migrations of history and live mail from Gmail, Microsoft 365, Yandex, iCloud, Zoho, any IMAP server, Zendesk, Help Scout and Front. The old mailbox is only read.
Build on it	A REST API with scoped keys, signed webhooks, identity tokens, headless mode, and an MCP server with OAuth for Claude, Cursor, VS Code and other assistants.

Built with Go, Postgres and a React panel, shipped as one Docker image.

Quick start

1. Write compose.yaml and .env from the install guide.

2. Start it:

   docker compose up -d
   

3. Create the first owner:

   docker compose exec yuva /yuva bootstrap --email [email protected] --workspace "Example"
   

4. Put it behind HTTPS and sign in with the code that arrives by e-mail.

On Kubernetes, install the Helm chart oci://ghcr.io/productdevbook/charts/yuva; see Kubernetes with Helm.

SDKs and clients

For	Install	Guide
Web: <yuva-chat>, headless client	npm install useyuva	Web widget, Headless
React and shadcn/ui	npx shadcn@latest add https://useyuva.com/r/yuva-discussions.json	shadcn registry
iOS and macOS	Swift package https://github.com/productdevbook/yuva.git, product YuvaKit	Mobile SDKs
Android	implementation("com.github.productdevbook:yuva:v0.3.1")	Mobile SDKs
Go	go get github.com/productdevbook/yuva/sdk/go	Go SDK
AI assistants	/mcp on your server, or yuva.mcpb from a release	MCP

Working projects are in examples.

Privacy and security

• You host it: conversations, contacts and files stay on your servers.
• Analytics set no cookies and keep no cross-site identifiers; see analytics privacy.
• Every subscription records who consented, when and where, and lists export with that record.
• For assistants, customer text is marked as untrusted data, and their replies are drafts unless you allow sending.
• Report vulnerabilities privately as described in SECURITY.md.

Documentation

Guides, the API reference and examples are at useyuva.com/docs, and in docs/ (also in Turkish and German). How it is built: architecture. What is next: roadmap. What changed: GitHub Releases.

Community and contributing

Read CONTRIBUTING.md first; contributions are made under the CLA. For a local server with Postgres and Mailpit, which catches every mail it sends, run docker compose -f deploy/compose.yaml up -d. Ask questions and report bugs in issues, and follow @useyuva for news.

License

The server and panel are AGPL-3.0. The SDKs (sdk/) and the API contract (openapi/) are MIT, so you can ship them in closed-source apps. Details in LICENSING.md; name and logo in TRADEMARK.md.