Servosity MCP

Servosity + AI - for Claude, ChatGPT, Codex, Cursor, and any agent that speaks MCP

Published by Servosity Inc. for MSP partners. A first-party Claude Code Skill and MCP server for the Servosity backup and DR platform. Servosity is a trademark of Servosity Inc. Apache-2.0 licensed.

_{▶ Watch the 30-second demo - demo data is simulated; every command shown exists in the real CLI.}

Add fleet-wide backup triage, stale-backup-set detection, overnight drift, per-client situational awareness, and cross-client analytics to the AI you already use - Claude Code, Claude Desktop, ChatGPT (Plus/Pro+, through a hosted HTTPS endpoint; see mcp-install.md), Codex, Cursor, Windsurf, Cline, Continue, Gemini, or GitHub Copilot. Free, open source, runs on your laptop. A local fleet mirror means your AI can answer cross-client questions the partner portal can't show on one screen - Friday-email-ready in seconds. Built for MSP partners. No code required.

Works with your agent

The five agents MSP owners actually use:

Your AI agent	How to install the Servosity skill
Claude Desktop	Run installer, then Settings > Extensions to register servosity-mcp (no JSON editing).
ChatGPT (paid plans)	Run installer, host servosity-mcp over HTTPS with a bearer token, register it as a Developer Mode connector. See mcp-install.md.
Claude Code	Paste the install prompt below.
Codex CLI	Paste the install prompt below.
Claude Cowork	Paste the install prompt below.

ChatGPT needs a remote HTTPS server, which means this connector's HTTP mode: it refuses to start until SERVOSITY_MSP_MCP_HTTP_TOKEN is set, every request must send that token as a bearer header, and any address other than loopback also needs --tls-cert and --tls-key. See mcp-install.md.

Also works with Cursor, Windsurf, Cline, Continue.dev, Zed, GitHub Copilot, and Gemini CLI - plus Hermes and OpenClaw, both via MCP and the pre-wired skill frontmatter. Full per-tool wire-up: docs/which-agent.md.

Run more than one agent? Install across all 51+ supported agents in one command: npx skills add Servosity/msp-skills@latest (requires Node.js, then run the per-skill installer for the CLI/MCP binaries). See docs/which-agent.md.

Install in 60 seconds

Fastest for Claude Desktop - one-click .mcpb

Claude Desktop bundle: the .mcpb launches on macOS (Intel and Apple Silicon), Windows x64 and Linux x64. Every tool shells out to the companion servosity-cli. Releases cut from 2026-09-18 on ship that CLI inside the bundle; older bundles contain only the MCP server, so if yours lacks the companion, run the Path A or Path B installer below first (or set SERVOSITY_MSP_CLI_PATH to an existing binary). Details: #331.

Download Servosity MCP (.mcpb) - then open Claude Desktop > Settings > Extensions and select the file. One click, no JSON, no shell. (Browse every Servosity release on the releases page.)

Prefer the Claude Code plugin? Add the marketplace once, then install - works immediately, no directory listing required:

/plugin marketplace add Servosity/msp-skills
/plugin install servosity@msp-skills

Path A - paste one prompt into your AI agent (recommended)

Copy this into Claude Code, Codex CLI, or Claude Cowork:

Install the Servosity Skill and MCP server from Servosity/msp-skills in this agent workspace. If this workspace uses a POSIX shell (macOS, Linux, WSL, or Bash), run bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.sh). If it uses Windows PowerShell, run iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.ps1 | iex. Then authenticate with SERVOSITY_MSP_TOKEN=<your-partner-token> servosity-cli doctor and run servosity-cli --help to explore.

The same prompt works in any agent that can run shell.

Path B - run the installer yourself

Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.ps1 | iex

macOS / Linux:

bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.sh)

The installer drops both servosity-cli and servosity-mcp into your user bin path. Claude Code, Codex, and Cowork discover the Skill via SKILL.md in this directory.

Verify:

servosity-cli --version

Upgrade to the latest version

The installer always fetches the current release - re-run it to upgrade:

macOS / Linux:

bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.sh)

Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.ps1 | iex

Claude Desktop .mcpb users: download the latest .mcpb (top of this section) and re-select it in Settings > Extensions. Claude Code plugin users: /plugin update servosity@msp-skills.

Add to Claude Desktop, Cursor, Windsurf, Cline, Continue, Gemini, or Copilot

After the installer runs, see mcp-install.md and docs/which-agent.md for the per-agent wire-up. Claude Desktop's Settings > Extensions panel is the simplest path.

Install for Hermes

From the Hermes CLI:

hermes skills install servosity/msp-skills/skills/servosity --force

Inside a Hermes chat session:

/skills install servosity/msp-skills/skills/servosity --force

Hermes speaks MCP natively, so it can also use the servosity-mcp server directly - same install path, same env vars.

Install for OpenClaw

OpenClaw is GA. Install the skill directly from this repo:

openclaw skills install git:Servosity/msp-skills/skills/servosity@main

Or tell your OpenClaw agent (copy this):

Install the servosity skill from https://github.com/Servosity/msp-skills/tree/main/skills/servosity. The metadata.openclaw frontmatter declares the required CLI (servosity-cli) and env vars; run openclaw doctor if anything is missing.

openclaw also speaks MCP natively (see openclaw mcp set in the OpenClaw MCP docs) so you can wire servosity-mcp as an MCP server alongside the skill.

Authenticate

Get your partner API token from the Servosity partner portal, then:

SERVOSITY_MSP_TOKEN=<token> servosity-cli doctor

doctor confirms the token works and the local mirror is reachable before you run anything that touches client data. It exits 0 even when the credential is rejected, so scripts should add --fail-on error.

What this skill does

Outcome-first, with the single command that answers each question:

Question your MSP keeps asking	Command
Where is my attention needed today, ranked worst-first?	servosity-cli attention --top 5
What got worse since yesterday, and what recovered?	servosity-cli drift
Which clients have backups stale for 7+ days?	servosity-cli stale-backups --days 7 --refresh
Draft the follow-up email for every stale-backup client	servosity-cli email-draft --stale --days 7
Build the backup section of Acme's QBR as a PDF	servosity-cli qbr "Acme Co" --out acme-q1.pdf
Quarter-end: every client's QBR report in one pass	servosity-cli qbr-all --quarter 2026-Q1 --out ./qbrs/
Watch every client's restore queue during a DR event	servosity-cli restore-queue watch
Does my Servosity bill match what I invoice clients?	servosity-cli bill --reconcile invoices.csv
Which installed agents still aren't pulling backups?	servosity-cli unprovisioned
Which hosts are below 7-year retention or outside the recovery guarantee?	servosity-cli retention-audit --min 7YEAR
What one root cause is behind this month's backup failures?	servosity-cli failure-clusters --top 10
First-time hydration of the local fleet mirror	servosity-cli sync --full

Full command reference: guide.md. For the AI-agent operating contract (--agent, --dry-run, when to confirm before mutating), see AGENTS.md.

What makes this different

Most AI integrations for backup and DR vendors proxy each question into a live API call against the partner portal. That's fine for one client. It fails when you're asking "which of my 47 clients have a backup set that hasn't succeeded in 7 days?" - the partner portal scatters that across per-client pages, per-type views (M365, DR Server, DR Desktop), and an alert queue full of noise.

This skill syncs Servosity into a local fleet mirror with snapshot history and FTS5 search. Cross-client questions become one local query: instant, offline, and the AI sees the answer, not a context window full of paginated JSON. Compound commands like attention, drift, stale-backups, and backup-facts join across companies, backups, and issues - and the snapshot history they persist powers drift, fleet-health deltas, and storage-trend forecasts no stateless API wrapper can offer.

The pain this closes

Backup and DR is where "silent failure" hurts most. The pains MSP owners name:

• Silent backup failures discovered too late. A backup that quietly stopped succeeding is invisible until a client needs a restore - the worst possible moment to find out.
• No fleet-wide view. Each client's backup state lives in its own portal view; there is no single screen that says "across my whole book, here's what's stale, failing, or in-flight right now."
• Alert-queue noise buries the real failure. Dozens of repeat and known-safe issues pile up per client; the one that matters hides in the pile.
• Per-client questions mean portal archaeology. Answering "is this client OK?" means clicking through metadata, every backup type, contracts, and issues by hand.

This skill turns per-client portal views into fleet-wide, offline-fast intelligence: attention is one screen across every client; stale-backups finds the Friday-email list and email-draft writes the emails; drift opens Monday with situational awareness instead of a blank slate; triage batch-suppresses known-safe noise (ignore/archive/comment) so the queue shows only what's new; qbr and qbr-all turn quarter-end report-building into one command.

Frequently asked questions

Does this work with ChatGPT?

Yes, on Plus, Pro, Team, Business, Enterprise, and Education plans (Free does not yet expose Developer Mode). ChatGPT connects only to remote MCP servers over HTTPS, so you host servosity-mcp in HTTP mode: it refuses to start until SERVOSITY_MSP_MCP_HTTP_TOKEN is set, every request must send that token as a bearer header, and any address other than loopback also needs --tls-cert and --tls-key. The connector works only if its authentication settings can send that bearer token, so check yours first. Step-by-step in mcp-install.md.

Does this work with Codex, Cursor, Windsurf, Cline, Copilot, or Gemini?

Yes - all of them speak MCP. Cross-tool install commands are in the matrix above and the deep-dive in docs/which-agent.md. Tool-specific gotchas (Copilot uses servers not mcpServers, Cline's Windows npx issue, ChatGPT's tier + bridge) are documented there.

Do I need to be a Servosity MSP partner?

Yes. The Servosity API surface this skill wraps is the one available to authenticated MSP partners. You'll need a partner API token from the Servosity partner portal. The skill itself is free; the token is part of your Servosity partner agreement. Not a Servosity partner yet? Reach out via servosity.com.

Will this replace my Servosity partner portal?

No. The portal is still where you do administrative work, configure backups, and onboard clients. This skill makes the portal's data answerable by AI - so morning triage, Friday stale-backup reports, drift checks, and ad-hoc cross-client questions don't require portal archaeology. The portal is unchanged; you're adding a new way to ask the data questions.

Do I need to know how to code?

No. The recommended install is to paste one sentence into Claude Code or Codex - your agent reads SKILL.md and does the install. The fallback is a one-line installer per OS (bash or PowerShell). Neither path requires writing code. You'll enter your Servosity partner token once.

Is my Servosity / client data safe?

Your data stays on your machine. The CLI and MCP server are local binaries. The fleet mirror sits in a directory under your user account. The AI agent only sees what the CLI returns - typically a query result, not raw bulk data. The partner token is read from your environment or your agent's config; never bundled into this repo or transmitted anywhere by MSP Skills. The token is scoped to your reseller account only (no cross-reseller access).

Can I run this on Windows?

Yes. The PowerShell installer above is the Windows path. CLI and MCP binaries are native Windows builds.

What does it cost?

Free. Apache-2.0 licensed. Servosity does not charge for the API access required to run this skill - the partner-portal API is part of your existing partner agreement. You pay only for whichever AI agent you use (Claude, ChatGPT, Codex, etc.), billed by your AI provider.

Safety model

The skill authenticates with one partner token, scoped to your reseller account only (no cross-reseller access). Know how writes are gated - the binary does NOT gate them for you: --dry-run is an opt-in preview, and where a command prompts interactively, only an explicit --yes skips the prompt - --agent does not imply --yes. The gate lives in your agent's policy: preview with --dry-run, show the exact command, get approval, then run.

Tier	Examples	Recommended agent policy
Read	attention, drift, stale-backups, backup-facts, qbr, fleet-health, unprovisioned, retention-audit, failure-clusters, bill, email-draft (drafts only - nothing is sent), restore-queue watch, search	Allow
Write (routine)	triage (--ignore/--archive/--reactivate/--comment), import, raw create/update subcommands under the resource groups	Preview with --dry-run, then a reviewed write - never blanket --yes
Credential / security	credentials rotate/delete, current-user api-token-list --reveal-token, current-user *-mfa-*, resellers agent-install-token, *-backups encryption-key update, auth set-token/logout	Human-in-the-loop only; the API-token read is excluded from MCP and sync
Destructive	companies delete (deletes all backup accounts and data), backups delete, users delete	Human-in-the-loop only

Keep autonomous agents to Read plus previewed writes; gate everything below that behind a human. Full matrix and lock-down guidance in governance.md.

Status

Already used inside Servosity's own backup / DR operations; published here for MSP partners. The public surface is in beta and being validated with MSPs in live Build Sessions. RSVP at compoundingteams.com/build-sessions.

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Standards. Conforms to the open Agent Skills spec (Anthropic, Dec 2025; 40+ agents). MCP-compatible - works with any MCP-capable agent including Hermes and OpenClaw, with metadata.openclaw frontmatter pre-wired so openclaw skills install works directly.

Maintained by Servosity. Apache-2.0 licensed. Built with CLI Printing Press. Last updated: 2026-10-23.