Sitespeak Claude Plugin

SiteSpeak Chatbot Manager

Manage your SiteSpeak chatbots from Claude Code by asking in plain English. The plugin bundles a skill and the SiteSpeak management MCP server, so Claude can read your chatbot's real analytics, find what is not working, and fix it. Nothing changes without your confirmation first.

Install

/plugin marketplace add sitespeakai/sitespeak-claude-plugin
/plugin install sitespeak-chatbot-manager@sitespeak-plugins

Then sign in to SiteSpeak once: run /mcp, select the sitespeak server, and finish the sign-in in your browser. That is the only setup step. In Claude chat or Cowork, connect SiteSpeak from the plugin's Connectors tab instead.

What you can ask

• "Look at my support bot's last 3 months and optimize it for lead capture."
• "Why is my bot failing to answer questions? Find the gaps and fix them."
• "Suggest a few starter questions for new visitors and add the best ones."
• "Find the conversations where people got frustrated and improve the bot."
• "Turn on human handoff and escalate after two unanswered messages."
• "Add our new pricing page to the bot's knowledge and retrain it."
• "Which of my chatbots has the worst answer rate?"
• "Move my bot to a cheaper model without hurting answer quality."

How it works

One loop, every time: read your data, diagnose against your goal, propose concrete changes, wait for your yes, apply them, then verify. You stay in control - Claude confirms before any write and makes the smallest change that does the job.

Safe by default

• Claude confirms before every write. It never changes your bot on its own.
• Model changes are limited to the models your plan allows, checked on the server.
• Lead capture and escalations may need a plan upgrade to enable; if so, Claude tells you instead of failing quietly.

What is included

Component	Detail
Skill	sitespeak-chatbot-manager - the plain-English management loop and goal playbooks
MCP server	sitespeak - HTTP transport to https://api.sitespeak.ai/mcp, you sign in with your SiteSpeak account

Connect

The plugin is the easiest way to connect. Any MCP client that supports Streamable HTTP with a bearer token can also connect to the management MCP directly:

{
  "mcpServers": {
    "sitespeak": {
      "type": "http",
      "url": "https://api.sitespeak.ai/mcp",
      "headers": {
        "Authorization": "Bearer YOUR_API_TOKEN"
      }
    }
  }
}

Unauthenticated clients can list the available tools; every tool call requires a valid token. Create one at sitespeak.ai/user/api-tokens.

Tools

• list_chatbots - list the chatbots your account can manage
• get_chatbot - read a chatbot's settings, allowed models, and per-model credit cost
• update_chatbot_settings - update model, prompts, temperature, lead capture, and escalations
• list_inbox_threads - list conversation threads in the inbox
• get_thread_messages - read the messages in a conversation
• update_thread_status - triage or archive a thread
• reply_to_thread - send an approved reply to the visitor in an inbox thread
• list_sources - list knowledge sources and their training status
• add_source - add a new knowledge source (page or site)
• recrawl_source - re-index an existing source to pick up its latest content
• get_chatbot_analytics - conversations, answered %, sentiment, leads, top sources and pages
• get_chatbot_insights - AI-clustered answered and unanswered question themes
• list_leads - read captured leads
• list_suggested_messages - list the starter prompts shown to visitors
• add_suggested_message - add a suggested starter prompt
• update_suggested_message - edit a suggested starter prompt
• remove_suggested_message - remove a suggested starter prompt

Requirements

• Claude Code
• A SiteSpeak account

Links

• Website: https://sitespeak.ai
• Docs: https://sitespeak.ai/docs
• API tokens: https://sitespeak.ai/user/api-tokens

License

MIT - see LICENSE.