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call-analysis-framework

call-analysis-framework

github.com/gtmagentsMarketing & growth42875 installsUpdated 30w ago
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About call-analysis-framework

A framework skill for analyzing discovery and diligence calls for coaching, quality review, and executive summaries. It combines customizable sections, behavior-based scoring, evidence-tagged insights, and follow-up routing.

Key features

  1. 01Customizable call sections
  2. 02Behavior-based 1–5 scoring rubric
  3. 03Tags for quotes and signals
  4. 04Evidence-backed insight summaries
  5. 05Task, coaching, and escalation routing

Use cases

  1. 01Coaching from discovery calls
  2. 02Automating call quality scorecards
  3. 03Preparing customer conversation summaries

Install

Copy the command and run it in a terminal.

$npx skills add https://github.com/gtmagents/gtm-agents --skill call-analysis-framework

After installing, type/call-analysis-frameworkin Claude Code to confirm it loaded.

Details

From the project README

Call Analysis Framework Skill

When to Use

  • Reviewing discovery/diligence calls for coaching or inspection.
  • Automating scorecards for enablement or QA teams.
  • Prepping executive summaries of key customer conversations.

Framework

  1. Section Definition – intro, discovery, value, objection handling, next steps (customizable).
  2. Scoring Rubric – 1-5 scale with observable behaviors for each section.
  3. Signal Tags – categorize quotes (pain, metrics, stakeholders, commitments, risks).
  4. Insight Summaries – auto-generate “what went well” vs “improve” lists with evidence.
  5. Action Routing – push tasks to CRM, assign coaching drills, or escalate to leadership.

Templates

  • Call analysis worksheet (scores, notes, quotes, actions).
  • Highlight reel brief with timestamp, quote, takeaway.
  • Manager inspection summary ready for pipeline reviews.

Tips

  • Keep rubric consistent across teams to enable benchmarking.
  • Capture 2-3 verbatim quotes per section for credibility.
  • Pair with meddic-checklist when evaluating qualification coverage.

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