About email-best-practices
email-best-practices is a guidance skill for developers building reliable, compliant, user-friendly email. It covers the email lifecycle, from consent and deliverability to sending, event handling, and accessibility.
Key features
- 01Email deliverability and DNS authentication
- 02Transactional email planning and implementation
- 03Consent collection and compliance guidance
- 04Retry and idempotent sending
- 05Webhooks, bounces, and suppression management
- 06Email accessibility checks
Use cases
- 01Troubleshooting messages sent to spam
- 02Planning password reset and verification emails
- 03Building compliant marketing email signup
- 04Handling delivery events and bounces
Install
Copy the command and run it in a terminal.
npx skills add https:/ / github.com/ resend/ resend-skills --skill email-best-practicesAfter installing, type/email-best-practicesin Claude Code to confirm it loaded.
Bundled files
References and scripts installed along with SKILL.md.
references/accessibility.mdcompliance.mddeliverability.mdemail-capture.mdemail-types.mdlist-management.mdmarketing-emails.mdsending-reliability.mdtransactional-email-catalog.mdtransactional-emails.mdwebhooks-events.mdDetails
From the project READMEEmail Best Practices
Guidance for building deliverable, compliant, user-friendly emails.
Architecture Overview
[User] → [Email Form] → [Validation] → [Double Opt-In]
↓
[Consent Recorded]
↓
[Suppression Check] ←──────────────[Ready to Send]
↓
[Idempotent Send + Retry] ──────→ [Email API]
↓
[Webhook Events]
↓
┌────────┬────────┬─────────────┐
↓ ↓ ↓ ↓
Delivered Bounced Complained Opened/Clicked
↓ ↓
[Suppression List Updated]
↓
[List Hygiene Jobs]
Quick Reference
| Need to... | See |
|---|---|
| Set up SPF/DKIM/DMARC, fix spam issues | Deliverability |
| Build password reset, OTP, confirmations | Transactional Emails |
| Plan which emails your app needs | Transactional Email Catalog |
| Build newsletter signup, validate emails | Email Capture |
| Send newsletters, promotions | Marketing Emails |
| Ensure CAN-SPAM/GDPR/CASL compliance | Compliance |
| Decide transactional vs marketing | Email Types |
| Handle retries, idempotency, errors | Sending Reliability |
| Process delivery events, set up webhooks | Webhooks & Events |
| Manage bounces, complaints, suppression | List Management |
| Make emails accessible (screen readers, alt text, contrast) | Accessibility |
Start Here
New app? Start with the Catalog to plan which emails your app needs (password reset, verification, etc.), then set up Deliverability (DNS authentication) before sending your first email.
Spam issues? Check Deliverability first—authentication problems are the most common cause. Gmail/Yahoo reject unauthenticated emails.
Marketing emails? Follow this path: Email Capture (collect consent) → Compliance (legal requirements) → Marketing Emails (best practices).
Production-ready sending? Add reliability: Sending Reliability (retry + idempotency) → Webhooks & Events (track delivery) → List Management (handle bounces).
Accessibility?
Most emails fail basic accessibility checks. See Accessibility for lang/dir, presentational tables, headings, alt text, <title>, and contrast.