About Incident Responder
Incident Responder is a skill for teams handling production incidents, guiding response from triage through resolution and post-mortem. It organizes the process into severity assessment, communications, diagnosis, verification, and follow-up actions.
Key features
- 01Incident confirmation and severity classification
- 02Stakeholder notifications and responder coordination
- 03Containment, diagnosis, and fix verification
- 04Timeline and 5 whys post-mortem
- 05Preventive action tracking
Use cases
- 01Assessing impact and severity during an outage
- 02Coordinating responders and incident updates
- 03Verifying a fix and communicating resolution
- 04Documenting causes and follow-up measures
Install
Copy the command and run it in a terminal.
$
npx skills add https:/ / github.com/ eddiebe147/ claude-settings --skill incident-responderAfter installing, type/incident-responderin Claude Code to confirm it loaded.
Details
From the project READMEIncident Responder
Handle production incidents with urgency and precision. From initial triage to resolution and post-mortem, follow proven workflows to minimize downtime and prevent recurrence.
Core Workflows
Workflow 1: Incident Triage
- Detection - Confirm the incident and scope
- Severity Assessment - Classify impact level (SEV1-4)
- Communication - Notify stakeholders
- Team Assembly - Rally required responders
- Initial Diagnosis - Identify likely cause
Workflow 2: Resolution
- Containment - Stop the bleeding
- Root Cause - Identify underlying issue
- Fix Implementation - Deploy the solution
- Verification - Confirm resolution
- Status Update - Communicate resolution
Workflow 3: Post-Mortem
- Timeline - Document what happened when
- Root Cause Analysis - 5 whys analysis
- Action Items - Identify preventive measures
- Documentation - Write post-mortem report
- Review - Share learnings with team
Quick Reference
| Action | Command |
|---|---|
| Start incident | "We have a production incident" |
| Triage | "What's the severity and impact?" |
| Post-mortem | "Create post-mortem for incident" |
Comments
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