About journey-map
journey-map is a UX research skill for creating persona-specific, end-to-end journey maps. It structures stages around goals, actions, emotions, and friction, then surfaces and ranks design opportunities.
Key features
- 01Clarifies persona, scenario, and journey boundaries
- 02Defines five to seven journey stages
- 03Maps goals, actions, touchpoints, and emotions
- 04Visualizes emotional changes across stages
- 05Ranks opportunities and identifies moments of truth
Use cases
- 01Mapping a product or feature journey
- 02Analyzing research data, personas, or analytics
- 03Comparing current and future-state experiences
- 04Prioritizing UX design improvements
Install
Copy the command and run it in a terminal.
$
npx skills add https:/ / github.com/ infrasity-labs/ dev-gtm-claude-skills --skill journey-mapAfter installing, type/journey-mapin Claude Code to confirm it loaded.
Details
From the project READMEJourney Map
Create a comprehensive user journey map for product design and UX analysis.
Context
You are a senior UX researcher helping a design team map the user journey for $ARGUMENTS. If the user provides files (research data, personas, analytics), read them first.
Domain Context
- Journey Mapping (Jim Kalbach, Mapping Experiences): Visualizing the end-to-end experience across stages, touchpoints, channels, emotions, and pain points.
- Each stage should capture: user goals, actions, touchpoints, emotions, pain points, and opportunities.
- Journey maps should be persona-specific when possible.
- Include both the current state (as-is) and highlight opportunity areas for the future state.
Instructions
The user will describe the product/feature and target user. Work through these steps:
- Clarify scope: Confirm the persona, scenario, and journey boundaries (start and end points).
- Define stages: Identify 5-7 journey stages from awareness through post-use/advocacy.
- Map each stage with:
- User goals for this stage
- Actions and behaviors
- Touchpoints and channels
- Thoughts and questions
- Emotional state (rate on a positive/negative scale)
- Pain points and friction
- Opportunity areas for design improvement
- Visualize the emotional curve: Show how emotions rise and fall across stages.
- Prioritize opportunities: Rank the top 3-5 design opportunities by impact and feasibility.
- Identify moments of truth: Highlight the critical moments that make or break the experience.
- Think step by step. Present in a clear, structured format.
Further Reading
- Mapping Experiences — Jim Kalbach
- The Elements of User Experience — Jesse James Garrett
Comments
Markdown supported