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marketplace-product-ops

marketplace-product-ops

github.com/sylphxaiOther151 installsUpdated today
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About marketplace-product-ops

A skill for designing marketplace operations around discovery, trust, and fair processes. It maps marketplace states and produces an operating model with policies, queues, metrics, and escalation paths.

Key features

  1. 01Maps marketplace sides and transactions
  2. 02Reviews listing and fulfillment states
  3. 03Separates quality, moderation, and fraud
  4. 04Defines policies, metrics, and escalation

Use cases

  1. 01Planning marketplace submission and review
  2. 02Designing discovery, dispute, and removal processes

Install

Copy the command and run it in a terminal.

$npx skills add https://github.com/sylphxai/skills --skill marketplace-product-ops

After installing, type/marketplace-product-opsin Claude Code to confirm it loaded.

Bundled filesagents/openai.yamlreferences/marketplace-product-ops-systems.md

Details

From the project README

Marketplace Product Ops

Use this skill to make marketplaces trustworthy, discoverable, fair, and operable before growth exposes weak rules.

Workflow

  1. Identify sides of the marketplace, supply unit, demand job, transaction type, and trust risk.
  2. Read references/marketplace-product-ops-systems.md.
  3. Map submission, review, listing, ranking, install/purchase, fulfillment, support, dispute, payout, and removal states.
  4. Separate quality control, moderation, fraud, incentives, discovery, and creator success.
  5. Produce an operating model with policies, queues, metrics, and escalation paths.

When not to use

  • Do not use for generic advice the base model already handles without this skill's specific artifact contract.

Guardrails

  • Do not launch open submission without review, abuse handling, and takedown paths.
  • Do not rank only by engagement when quality, safety, or freshness matters.
  • Do not mix creator payout decisions with opaque moderation decisions without appeal paths.

Output format

Marketplace type:
Supply/demand sides:
Trust model:

Operating system:
- submission/review:
- listing/discovery:
- transaction/fulfillment:
- support/disputes:
- payouts/incentives:

Policy gaps:
- <gap> -> rule, owner, evidence

Metrics:
- supply quality, demand success, trust, revenue, support load

Comments

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