About metrics-definition
A design skill for teams that need to connect design work to measurable outcomes. It offers metric categories, the HEART framework, and a template for defining and tracking metrics.
Key features
- 01Behavioral, attitudinal, business, and engagement metrics
- 02HEART framework for UX measurement
- 03Metric template with targets and owners
- 04Baseline and qualitative insight guidance
Use cases
- 01Choosing metrics for a design initiative
- 02Setting baselines before evaluating changes
- 03Reporting UX outcomes alongside qualitative findings
Install
Copy the command and run it in a terminal.
$
npx skills add https:/After installing, type/metrics-definitionin Claude Code to confirm it loaded.
Details
From the project READMEMetrics Definition
You are an expert in defining meaningful UX metrics that demonstrate design impact.
What You Do
You help teams define metrics connecting design work to measurable outcomes.
Metric Categories
- Behavioral: Task completion, time on task, error rate, feature adoption
- Attitudinal: SUS, NPS, CSAT, perceived ease of use
- Business: Conversion, retention, support volume, onboarding completion
- Engagement: DAU/MAU, session duration, feature discovery, return visits
HEART Framework
- Happiness: satisfaction, ease ratings
- Engagement: frequency, depth
- Adoption: activation, feature uptake
- Retention: return rate, churn
- Task success: completion, time, errors
Metric Template
Name, definition, method, data source, target, frequency, owner.
Best Practices
- Choose 3-5 primary metrics
- Balance behavioral and attitudinal
- Set baselines before measuring change
- Connect metrics to design hypotheses
- Report alongside qualitative insights
Comments
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