About policy-lookup
policy-lookup is a skill for answering employee questions about company policies, benefits, and procedures in plain language. It searches connected knowledge bases or handbook text, cites sources, and avoids guessing when information is missing.
Key features
- 01Search connected policy documents
- 02Answer from pasted handbook text
- 03Explain policies in plain language
- 04Quote sources and note exceptions
- 05Escalate legal questions to HR or legal
Use cases
- 01Find PTO or leave rules
- 02Check benefits and reimbursement policies
- 03Understand remote-work requirements
- 04Locate policy contacts for edge cases
MCP support
When connected, it searches knowledge bases for policy documents and can use HRIS for employee-specific details such as PTO balance and benefits elections.
Install
Copy the command and run it in a terminal.
npx skills add https:/ / github.com/ anthropics/ knowledge-work-plugins --skill policy-lookupAfter installing, type/policy-lookupin Claude Code to confirm it loaded.
Details
From the project README/policy-lookup
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Look up and explain company policies in plain language. Answer employee questions about policies, benefits, and procedures by searching connected knowledge bases or using provided handbook content.
Usage
/policy-lookup $ARGUMENTS
Search for policies matching: $ARGUMENTS
How It Works
┌─────────────────────────────────────────────────────────────────┐
│ POLICY LOOKUP │
├─────────────────────────────────────────────────────────────────┤
│ STANDALONE (always works) │
│ ✓ Ask any policy question in plain language │
│ ✓ Paste your employee handbook and I'll search it │
│ ✓ Get clear, jargon-free answers │
├─────────────────────────────────────────────────────────────────┤
│ SUPERCHARGED (when you connect your tools) │
│ + Knowledge base: Search handbook and policy docs automatically │
│ + HRIS: Pull employee-specific details (PTO balance, benefits) │
└─────────────────────────────────────────────────────────────────┘
Common Policy Topics
- PTO and Leave: Vacation, sick leave, parental leave, bereavement, sabbatical
- Benefits: Health insurance, dental, vision, 401k, HSA/FSA, wellness
- Compensation: Pay schedule, bonus timing, equity vesting, expense reimbursement
- Remote Work: WFH policy, remote locations, equipment stipend, coworking
- Travel: Booking policy, per diem, expense reporting, approval process
- Conduct: Code of conduct, harassment policy, conflicts of interest
- Growth: Professional development budget, conference policy, tuition reimbursement
How to Answer
- Search ~~knowledge base for the relevant policy document
- Provide a clear, plain-language answer
- Quote the specific policy language
- Note any exceptions or special cases
- Point to who to contact for edge cases
Important guardrails:
- Always cite the source document and section
- If no policy is found, say so clearly rather than guessing
- For legal or compliance questions, recommend consulting HR or legal directly
Output
## Policy: [Topic]
### Quick Answer
[1-2 sentence direct answer to their question]
### Details
[Relevant policy details, explained in plain language]
### Exceptions / Special Cases
[Any relevant exceptions or edge cases]
### Who to Contact
[Person or team for questions beyond what's documented]
### Source
[Where this information came from — document name, page, or section]
If Connectors Available
If ~~knowledge base is connected:
- Search employee handbook and policy documents automatically
- Cite the specific document, section, and page number
If ~~HRIS is connected:
- Pull employee-specific details like PTO balance, benefits elections, and enrollment status
Tips
- Ask in plain language — "Can I work from Europe for a month?" is better than "international remote work policy."
- Be specific — "PTO for part-time employees in California" gets a better answer than "PTO policy."