About program-ops
A skill for structuring event operations across regions and vendors. It provides workflow, governance, data-flow, and vendor-management frameworks alongside operational templates.
Key features
- 01Event workflow mapping
- 02Tool-stack and data-flow review
- 03Governance and vendor frameworks
- 04SOP, timeline, and SLA templates
Use cases
- 01Scaling events across regions and vendors
- 02Auditing operational process gaps
- 03Onboarding event operations managers or agencies
Install
Copy the command and run it in a terminal.
$
npx skills add https:/ / github.com/ gtmagents/ gtm-agents --skill program-opsAfter installing, type/program-opsin Claude Code to confirm it loaded.
Details
From the project READMEEvent Program Operations Skill
When to Use
- Scaling events across regions/vendors.
- Auditing operational process gaps.
- Onboarding new ops managers or agencies.
Framework
- Workflow Map – intake → approval → production → promotion → execution → follow-up.
- Tool Stack – registration, streaming, badge printing, analytics, project management.
- Data Flow – how registration, attendance, engagement sync to CRM/MAP.
- Governance – templates, RACI, change control, compliance requirements.
- Vendor Management – criteria, scorecards, contract checkpoints.
Templates
- SOP library (registration setup, badge printing, shipping, onsite checklists).
- Timeline templates by event type.
- SLA tracker for response times and escalation.
Tips
- Automate reminders and approvals with project tools.
- Keep runbooks for each event archetype.
- Align with Security/Legal for data/privacy compliance.
Comments
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