About review-monitoring
A skill for e-commerce sellers to plan review monitoring across marketplaces. It covers negative-review alerts, review trends, competitor tracking, and platform-specific response guidance.
Key features
- 01Multi-platform review monitoring setup
- 02Negative-review alerts and response templates
- 03Review velocity and anomaly tracking
- 04Competitor review monitoring
- 05Platform-specific response guidance
- 06Review solicitation compliance guidance
Use cases
- 01Set up review tracking across sales platforms
- 02Spot unusual increases in negative reviews
- 03Plan responses to customer reviews
- 04Monitor competitor reviews
Install
Copy the command and run it in a terminal.
npx skills add https:/ / github.com/ nexscope-ai/ ecommerce-skills --skill review-monitoringAfter installing, type/review-monitoringin Claude Code to confirm it loaded.
Details
From the project READMEReview Monitoring 👁️
Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows.
Supported platforms: Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.
Built by Nexscope — your AI assistant for smarter e-commerce decisions.
Install
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -g
Usage
Set up a review monitoring system for my products. I sell on Amazon (3 ASINs) and Etsy (15 listings). I want to catch negative reviews within 24 hours.
Capabilities
- Multi-platform review monitoring setup (Amazon, Etsy, Walmart, Shopify)
- Negative review alert framework and response templates
- Review velocity tracking and anomaly detection
- Competitor review monitoring strategy
- Review response best practices by platform
- Review solicitation compliance guide (per platform rules)
How This Skill Works
Step 1: Collect information from the user's message — product, platform, current situation, and goals.
Step 2: Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").
Step 3: Research and analyze using the frameworks and methodology below.
Step 4: Deliver structured, actionable output with specific recommendations, not vague advice.
Output Format
- Start with a summary of findings
- Include specific data points and benchmarks where available
- Provide prioritized action items
- Mark estimates with ⚠️ when based on incomplete data
- End with concrete next steps
Other Skills
More e-commerce skills: nexscope-ai/eCommerce-Skills
Amazon-specific skills: nexscope-ai/Amazon-Skills
Built by Nexscope — your AI assistant for smarter e-commerce decisions.