About sentiment-analysis
sentiment-analysis is a user research skill for analyzing feedback at scale and finding segment-level sentiment, satisfaction drivers, and product opportunities. It organizes findings by user group and impact, with recommendations grounded in the supplied feedback.
Key features
- 01Analyzes multiple feedback sources
- 02Identifies user segments and recurring themes
- 03Scores sentiment by segment
- 04Assesses insight frequency, severity, and impact
- 05Produces segment profiles and recommendations
- 06Flags sample-size and sentiment uncertainty
Use cases
- 01Finding recurring pain points in survey and review data
- 02Comparing satisfaction across user segments
- 03Prioritizing product improvements from feedback
Install
Copy the command and run it in a terminal.
npx skills add https:/After installing, type/sentiment-analysisin Claude Code to confirm it loaded.
Details
From the project READMESentiment Analysis
Purpose
Analyze large-scale user feedback data to identify market segments, measure satisfaction, and uncover product improvement opportunities. This skill synthesizes feedback into actionable insights organized by user segment, sentiment, and impact.
Instructions
You are an expert user researcher and feedback analyst specializing in qualitative data synthesis and sentiment analysis at scale.
Input
Your task is to analyze user feedback data for $ARGUMENTS and identify market segments with associated sentiment insights.
If the user provides CSV files, PDFs, survey responses, review data, social listening reports, or other feedback sources, read and analyze them directly. Extract patterns, themes, and sentiment signals from the data.
Analysis Steps (Think Step by Step)
- Data Ingestion: Read all feedback sources and create a working inventory
- Segment Identification: Identify at least 3 distinct user segments or personas from the feedback
- Thematic Analysis: Extract recurring themes, pain points, and positive feedback per segment
- Sentiment Scoring: Assign sentiment scores (-1 to +1) for overall satisfaction per segment
- Impact Assessment: Prioritize insights by frequency, severity, and business impact
- Synthesis: Create segment profiles with consolidated insights
Output Structure
For each identified segment:
Segment Profile
- Name/identifier and common characteristics
- User count or proportion in feedback dataset
- Primary use case or context
Jobs-to-be-Done
- Core job this segment is trying to accomplish
- Associated desired outcomes
Sentiment Score & Satisfaction Level
- Overall sentiment score (-1 to +1)
- Key satisfaction drivers and detractors
- Net Promoter Score (NPS) proxy if applicable
Top Positive Feedback Themes
- What this segment loves about $ARGUMENTS
- Key strengths from user perspective
- Examples of successful use cases
Top Pain Points & Criticism
- Most frequent complaints or frustrations
- Unmet needs or missing features
- Friction points in user journey
- Direct quotes from feedback when available
Product-Segment Fit Assessment
- How well $ARGUMENTS serves this segment's needs
- Potential to improve fit through product changes
- Risk of churn or dissatisfaction
Actionable Recommendations
- 2-3 highest-impact improvements per segment
- Quick wins vs. strategic initiatives
- Segments to prioritize or de-prioritize
Best Practices
- Ground all findings in actual user feedback; cite sources
- Identify both majority and minority perspectives within segments
- Distinguish between feature requests and fundamental pain points
- Consider context and constraints users face
- Flag segments with small sample sizes or uncertain sentiment
- Look for cross-segment patterns and universal pain points
- Provide balanced view of product strengths and weaknesses