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service-blueprint

service-blueprint

github.com/podoDesign & UI30166 installsUpdated 4d ago
Repository

About service-blueprint

service-blueprint is an agent skill for creating service blueprints, intended for service designers and teams mapping service delivery. It combines a sourced methodology, machine-readable schema, and HTML/Mermaid rendering guidance.

Key features

  1. 01Service blueprint methodology
  2. 02Machine-readable blueprint schema
  3. 03HTML and Mermaid rendering pipeline
  4. 04Timed facilitation and moments-of-truth analysis

Use cases

  1. 01Map user actions and service delivery processes
  2. 02Facilitate service blueprint workshops
  3. 03Render blueprints as HTML or Mermaid diagrams

Install

Copy the command and run it in a terminal.

$npx skills add https://github.com/podo/design-agent-skills --skill service-blueprint

After installing, type/service-blueprintin Claude Code to confirm it loaded.

Bundled filesstub.yaml

Details

From the project README

service-blueprint

Catalogue stub — full package: j-clegg/service-blueprint-skill

Decision tree

  1. Is the full skill already installed?

    • f=~/.agents/service-blueprint-skill/SKILL.md; [ -e "$f" ] && ! grep -qs "^das:" "$f" && echo "installed" || echo "pointer"
    • installed → invoke it and proceed
    • pointer → go to step 2

  2. Install (the skills CLI cannot install this one):

    The upstream SKILL.md has no YAML frontmatter (name, description), so the skills CLI skips it and installs nothing ("No valid skills found"). Clone the repo to a fixed folder and have your agent read its SKILL.md directly; this pointer stays installed as the entry point.

    git clone --depth=1 https://github.com/j-clegg/service-blueprint-skill.git ~/.agents/service-blueprint-skill

Heads-up

  • License: MIT
  • Name collision: service-blueprint is also written by designer-skills (its install or its catalogue pointer); installing both overwrites the earlier one.

Invoke after install

  • Read ~/.agents/service-blueprint-skill/SKILL.md and follow it; it points to METHODOLOGY.md, SCHEMA.md and RENDERING.md in the same folder
  • Trigger phrases: "service blueprint", "service design blueprint", "frontstage backstage", "service delivery map"

What it does

A service-blueprint package: sourced methodology (METHODOLOGY.md), a machine-readable blueprint schema (SCHEMA.md), and an HTML/Mermaid output pipeline (RENDERING.md) with example blueprints and a stylesheet. Maps user actions, frontstage, backstage, and support processes across the lines of interaction, visibility and internal interaction, with timed facilitation and moments-of-truth analysis. Follows methodology from Nielsen Norman Group, the UK Government Digital Service and Practical Service Design.

When NOT to use

  • Single-user emotional journey only → use a journey-map skill
  • High-level UX strategy → use design-consultation
  • You want a skill the skills CLI can install and register by name → use designer-skills, whose service-blueprint skill is a lighter take on the same method

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