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signal-correlation-workbench
About signal-correlation-workbench
A data-analysis skill for connecting qualitative customer feedback with churn, expansion, adoption, and customer-health signals. It guides source inventory, data joins, correlation analysis, signal scoring, and the packaging of findings into actionable insights.
Key features
- 01Inventory surveys, telemetry, CRM, and finance data
- 02Plan keys, sampling windows, and normalization
- 03Analyze correlations and cohort differences
- 04Score signals by volume, recency, severity, and revenue
- 05Turn findings into plain-language insights and visuals
Use cases
- 01Assessing feedback links to churn or adoption
- 02Combining support, usage, and survey data
- 03Testing hypotheses about customer-health indicators
Install
Copy the command and run it in a terminal.
$
npx skills add https:/ / github.com/ gtmagents/ gtm-agents --skill signal-correlation-workbenchAfter installing, type/signal-correlation-workbenchin Claude Code to confirm it loaded.
Details
From the project READMESignal Correlation Workbench Skill
When to Use
- Quantifying the impact of qualitative feedback on churn, expansion, and adoption.
- Connecting support data, product usage, and survey responses into a unified narrative.
- Testing hypotheses about leading indicators for customer health.
Framework
- Data Inventory – list all relevant sources (surveys, NPS, CSAT, telemetry, CRM, finance).
- Join Strategy – map IDs/keys, sampling windows, and normalization rules.
- Correlation Analysis – evaluate relationships (Pearson/Spearman), cohort comparisons, regression snippets.
- Signal Strength Scoring – combine volume, recency, severity, and revenue exposure.
- Insight Packaging – translate stats into plain language, visuals, and actionable levers.
Templates
- SQL/notebook snippets for merging VoC tags with product/CRM tables.
- Dashboard layout showing signal volume vs impact.
- Experiment tracker linking hypotheses to validated outcomes.
Tips
- Watch for survivor bias; include lost customers when possible.
- Flag data quality caveats prominently to maintain trust.
- Pair with
synthesize-voc-insightsto auto-embed correlations into narratives.
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