About summarize-interview
A skill for turning customer interview transcripts into structured summaries centered on Jobs to Be Done, satisfaction, and action items. It is intended for product discovery and saves the result as a Markdown document in the user's workspace.
Key features
- 01Extract Jobs to Be Done and desired outcomes
- 02Organize satisfaction and action items
- 03Mark unavailable information with “-”
- 04Create and save a Markdown summary
Use cases
- 01Summarize customer interview transcripts
- 02Compare customer goals with current solutions
- 03Capture satisfaction and follow-up actions
Install
Copy the command and run it in a terminal.
npx skills add https:/ / github.com/ phuryn/ pm-skills --skill summarize-interviewAfter installing, type/summarize-interviewin Claude Code to confirm it loaded.
Details
From the project READMESummarize Customer Interview
Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items.
Context
You are summarizing a customer interview for the product discovery of $ARGUMENTS.
The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first.
Instructions
-
Read the full transcript carefully before summarizing.
-
Fill in the summary template below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied").
-
Use clear, simple language — a primary school graduate should be able to understand the summary.
Output Template
**Date**: [Date and time of the interview]
**Participants**: [Full names and roles]
**Background**: [Background information about the customer]
**Current Solution**: [What solution they currently use]
**What They Like About Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Problems With Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Key Insights**:
- [Unexpected findings or notable quotes]
**Action Items**:
- [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"]
Save the summary as a markdown document in the user's workspace.