twilio-customer-support-architect
About twilio-customer-support-architect
Planning skill for building customer service and support systems. Qualifies the developer's needs across the support ladder (self-service → AI agents → contact center), channel mix, and scale to recommend the right Twilio architecture. Handles both "build me a call center" and "add an IVR to my existing support line."
Install
Copy the command and run it in a terminal.
$
npx skills add https:/ / twilio/ ai --skill twilio-customer-support-architectAfter installing, type/twilio-customer-support-architectin Claude Code to confirm it loaded.
Bundled filesagents/openai.yaml
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