About usage-health-scorecard
A skill for product, growth, and customer success teams tracking usage health across customer cohorts. It groups metrics, segments results, sets thresholds, and records alerts and follow-up actions.
Key features
- 01Activation and engagement metrics
- 02Persona and cohort segmentation
- 03Traffic-light thresholds
- 04Drop and anomaly alerts
- 05Remediation action tracking
Use cases
- 01Track activation and retention by cohort
- 02Assess product health during PLG experiments
- 03Share health snapshots with team leads
Install
Copy the command and run it in a terminal.
$
npx skills add https:/After installing, type/usage-health-scorecardin Claude Code to confirm it loaded.
Details
From the project READMEUsage Health Scorecard Skill
When to Use
- Tracking activation/retention metrics for self-serve and hybrid customer cohorts.
- Monitoring the impact of PLG experiments on core product health.
- Sharing health snapshots with product, growth, and CS leads.
Framework
- Metric Groups – activation, engagement, collaboration, monetization, support load.
- Segmentation – persona, plan, cohort, region, product area.
- Thresholds – traffic light ranges for each metric with warning/critical bands.
- Alerting – notification rules for drops, anomalies, or experiment impacts.
- Action Registry – log remediation steps, owners, due dates, and results.
Templates
- Scorecard layout (metric, current, target, delta, owner).
- Dashboard wireframe with spark lines + annotations.
- Action tracker for follow-up tasks linked to health changes.
Tips
- Pair with
launch-in-app-experimentsto watch guardrails post-launch. - Include qualitative signals (support tags, NPS) to contextualize telemetry.
- Archive snapshots to tell longitudinal stories in QBRs.
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