Wati

Wati MCP

通过官方托管的 Model Context Protocol 服务，将任意 AI 助手连接到你的 Wati 工作区和 Astra AI Agent。也已收录在 Smithery。

https://mcp.wati.io/mcp        # global
https://eu-mcp.wati.io/mcp     # EU-hosted accounts
https://ksa-mcp.wati.io/mcp    # Saudi Arabia-hosted accounts

无需安装或托管任何内容。使用 Wati 账户通过 OAuth 登录即可，无需 API 密钥。

使用 Claude？ 将 Wati 添加到 Claude · 欧盟账户 · 沙特阿拉伯账户 会打开已填写好所有信息的 Claude。点击 Add，然后点击 Connect。团队管理员可以通过此链接为整个组织添加连接器。

最快的方法：让你的 Agent 来设置

将以下内容粘贴到 Claude、ChatGPT、Meta Muse、Cursor、Manus 或其他任意 Agent 中：

Read https://raw.githubusercontent.com/wati-io/wati-mcp/main/AGENTS.md and connect me to Wati.

AGENTS.md 提供了适用于各大客户端的分步设置说明、使用 Wati 时 Agent 应遵循的规则，以及故障排除方法。

你可以做什么

• Wati 工作区： 搜索联系人、对话和潜在客户；查看历史记录；管理营销活动和模板；分析趋势；创建细分群体并查找待跟进事项。
• Instagram： 列出帖子和评论、查看未读内容、公开回复评论，以及发送私信回复，所有操作都可通过同一个连接器完成。
• Astra AI Agent： 构建、测试、部署和改进 Agent；编辑指令、语气、工具和升级规则；发布前进行评估。

试试：“显示 3 天内没有回复的潜在客户”、“哪些 Instagram 评论我还没有回复？”或“列出我的 Astra Agent，并总结其升级规则。”

快速设置

客户端	操作方法
Claude（网页端 / 桌面端）	Customize → Connectors → Add custom connector，URL 为 https://mcp.wati.io/mcp
ChatGPT	Plugins → +，MCP Server URL 为 https://mcp.wati.io/mcp，Authentication 选择 OAuth
Meta Muse	向 Muse 提出请求："创建名为 wati 的 Custom Connector：remote streamable HTTP，URL 为 https://mcp.wati.io/mcp，使用 OAuth 登录"
Claude Code	claude mcp add --transport http wati https://mcp.wati.io/mcp，然后使用 /mcp 登录
Claude Code（插件）	/plugin marketplace add wati-io/wati-mcp，然后运行 /plugin install wati@wati
Muse Code、Cursor、VS Code、Codex、Gemini CLI、Windsurf 等	查看 AGENTS.md

使用 Meta Muse 获取每日 WhatsApp 简报

Muse 可以每天早上为你查看 Wati，并在白天提醒你，这样你就不必翻找收件箱。先将 Wati 连接到 Muse（见上表），然后将此提示词复制到 Muse 中。发送前请编辑 我的设置 区块。

You are my WhatsApp business assistant. Use the Wati connector to keep me on top of my customers. Save this as a skill called "Wati daily brief" and set up the schedule below.

## My settings
- Morning brief: every day at 09:00
- Business hours: Mon–Sat, 09:00–19:00
- "Waiting too long" means: no reply for more than 2 business hours
- VIP customers: contacts tagged "VIP" (or list names / numbers here)
- Wati workspace: the active one (if I have several, ask me which one first)

## 1. Morning brief (every day at the time above)
Look at the last 24 hours, compared with the 24 hours before. Use wati_get_conversations with my phone's local timezone, page through all results, and read the latest messages with wati_get_messages. Send me a short, phone-friendly brief with these sections. Skip a section if it's empty.

🔴 Needs a reply: conversations where the customer's latest message is inbound and nobody has answered. Sort by VIP first, then longest wait. For each, show the name, how long they've waited, a one-line summary of what they want, and a short draft reply.
😠 At risk: customers who sound upset or might leave. Look for complaints, refunds, cancellations, "still waiting", repeated follow-ups, or an angry tone, and use CX scores from wati_get_contact_profile when they're available. Say why you flagged each one and suggest how to save the relationship.
🆕 New leads: contacts first seen in the last 24 hours (first_seen_at in wati_get_contact_profile; wati_get_contact_count for the total). Rank them by how ready they look to buy, and suggest the next message for the top ones.
📊 Insights: conversations, new contacts and broadcast results (wati_list_campaigns, wati_get_campaign) compared with the day before; the top conversation tags (wati_list_conversation_tags); unread Instagram comments if I use Instagram; and a warning if my credit balance (wati_get_credit_balance) is low. Give real numbers and up to 3 observations, not a dashboard.
✅ Suggested actions: the 3–5 most valuable things to do today, each in one line, numbered so I can reply "do 1 and 3".

## 2. Alerts during the day
During business hours, check every 2 hours. Message me straight away only if:
- a VIP has waited longer than my threshold, or
- a customer sounds angry or mentions cancelling, refunding or a complaint.
Otherwise stay quiet and save it for tomorrow's brief.

## 3. Rules
- Never send anything to a customer without my explicit approval. Show me the exact text and the recipient, then wait for "send".
- WhatsApp only allows free-form replies within 24 hours of the customer's last message. If that window has closed, say so and suggest an approved template (wati_list_templates), then preview it with wati_send_template_dry_run before I approve.
- Never launch broadcasts, change templates, delete contacts, or close or block conversations unless I ask.
- Keep customer data inside Wati and this chat. Show only what each section needs, never full contact lists.
- If a Wati call fails or returns nothing, say so in one line. Don't guess.

Start now by running today's brief once so I can check the format.

提示： 你可以用自然语言回复简报，例如 “发送 1 和 3”、“让给 Sarah 的回复语气更亲切”或“Ahmed 为什么有风险？”。Muse 会起草内容，由你确认。同一提示词也适用于 ChatGPT 和 Claude，只要在那里设置好定时任务即可。

要求

• Wati Growth、Pro 或 Business 套餐（试用账户在试用期内也可使用）
• 使用 Astra：拥有启用了 Astra 并已连接的 Wati 账户
• 支持远程 MCP 服务或自定义连接器的 AI 客户端

在上线推广期间，Wati 付费用户可免费使用 Wati MCP。

此仓库包含什么

路径	用途
AGENTS.md	供 AI Agent 遵循的设置指南
server.json	MCP Registry 的条目
.claude-plugin/、.mcp.json、skills/	Claude Code 插件和市场

帮助

• 设置文章：如何在 Claude 或 ChatGPT 中设置 Wati MCP Server
• 支持：support.wati.io

想了解较早的、使用 API 令牌的可自托管 Python 服务？请参阅 wati-io/wati-mcp-server。对于大多数用户，建议使用上方的托管服务。