human-resources

人力资源

一套全面的技能，旨在支持 HR 专业人士开展人才招聘、员工发展、敬业度、合规和组织效能工作。

快速入门

基本 HR 工作流：

# Recruit and hire talent
# Onboard new employees
# Develop and engage employees
# Manage performance
# Ensure compliance
# Build company culture

核心能力

1. 人才招聘

吸引并招聘优秀人才：

• 人才搜寻：通过多个渠道寻找合格候选人
• 筛选：审阅简历并进行初步评估
• 面试：采用结构化、公平的面试流程
• 录用管理：制定有竞争力的薪酬并进行协商
• 雇主品牌：塑造有吸引力的公司声誉

2. 入职

帮助新员工顺利融入：

• 入职前准备：在首个工作日之前建立联系
• 首日体验：欢迎与入职介绍
• 30-60-90 天计划：结构化地逐步上手
• 伙伴计划：同伴支持体系
• 反馈收集：持续迭代和改进

3. 员工敬业度

培养积极投入的员工队伍：

• 脉搏调查：定期衡量敬业度
• 认可计划：表彰成就
• 团队建设：加强彼此关系
• 职业发展：提供成长机会
• 工作与生活平衡：支持身心健康

4. 绩效管理

提升员工效能：

• 目标设定：OKR、KPI、SMART 目标
• 持续反馈：定期沟通
• 绩效评估：年度或半年度评估
• PIP：绩效改进计划
• 晋升：公平的晋升流程

5. 学习与发展

投资于员工成长：

• 培训计划：技术技能和软技能
• 领导力发展：管理者培训
• 导师辅导：结构化的结对计划
• 职业发展路径：清晰的晋升路线
• 学费报销：提供教育支持

6. HR 运营与合规

确保法律合规和卓越运营：

• 政策：员工手册、行为准则
• 合规：劳动法、法规、审计
• 福利管理：健康、退休、各类福利
• HRIS 管理：员工数据系统
• 报告：员工人数、多元化、留任率指标

招聘模板

职位描述模板

# Senior Product Designer

## About [Company Name]

[Company] is on a mission to [mission statement]. We're a team of [size] passionate people building [product] used by [customers]. We value [core values].

## The Role

We're seeking a Senior Product Designer to join our Design team and shape the future of our product. You'll work closely with product managers and engineers to create delightful user experiences.

**Team**: Design (6 people)
**Reports to**: Head of Design
**Location**: Remote (US time zones) or San Francisco office

## What You'll Do

- Lead design for key product areas from concept to launch
- Conduct user research and translate insights into design solutions
- Create wireframes, prototypes, and high-fidelity designs
- Collaborate with cross-functional teams (PM, Engineering, Data)
- Contribute to and evolve our design system
- Mentor junior designers

## What We're Looking For

### Required
- 5+ years of product design experience (web and mobile)
- Strong portfolio demonstrating end-to-end design process
- Proficiency in Figma and prototyping tools
- Experience with user research and usability testing
- Excellent communication and presentation skills
- Collaborative mindset and empathy for users

### Nice to Have
- Experience in B2B SaaS products
- Understanding of front-end development (HTML/CSS/React)
- Motion design or animation skills
- Experience with design systems at scale

## Why Join Us?

**Impact**: Your designs will be used by 100K+ customers daily
**Growth**: $2K/year learning budget + conference attendance
**Team**: Work with talented, supportive designers and PMs
**Flexibility**: Remote-first with flexible hours
**Benefits**: Comprehensive health, 401(k) match, unlimited PTO

## Compensation

- **Base Salary**: $130K - $160K (based on experience)
- **Equity**: 0.1% - 0.25%
- **Bonus**: Up to 10% annual performance bonus

## Our Values

- **Customer First**: We obsess over user experience
- **Move Fast**: Ship early, iterate quickly
- **Own It**: Take responsibility for outcomes
- **Grow Together**: Learn and support each other
- **Do the Right Thing**: Ethics and integrity always

## Interview Process

1. **Recruiter Screen** (30 min): Get to know each other
2. **Portfolio Review** (60 min): Walk through 2-3 projects in depth
3. **Design Challenge** (Take-home, ~4 hours): Real product problem
4. **Onsite/Virtual** (4 hours):
   - Challenge Presentation (60 min)
   - Product Thinking (45 min)
   - Collaboration (45 min)
   - Meet the Team (30 min)
   - Q&A with Hiring Manager (30 min)
5. **Reference Checks** (2-3 references)
6. **Offer** (typically 1-2 weeks from application to offer)

## How to Apply

Apply at [careers link] with your resume and portfolio. We review applications weekly.

## Diversity & Inclusion

[Company] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences, and perspectives.

---

Questions? Email [email protected]

面试评估表

# Interview Evaluation: [Candidate Name]
**Position**: Senior Product Designer
**Interviewer**: [Your Name]
**Interview Type**: Portfolio Review
**Date**: [Date]

---

## Interview Details

**Duration**: 60 minutes
**Projects Reviewed**: 
1. E-commerce checkout redesign
2. Mobile app onboarding flow

---

## Evaluation Criteria

### Design Thinking & Process (Weight: 30%)
**Score**: 4/5 ⭐⭐⭐⭐

**Strengths**:
- Clear articulation of design process (research → ideation → testing)
- Showed user research artifacts (personas, journey maps)
- Explained trade-offs and design decisions

**Areas for Improvement**:
- Limited discussion of failed iterations
- Could elaborate more on constraints

### Visual & Interaction Design (Weight: 25%)
**Score**: 5/5 ⭐⭐⭐⭐⭐

**Strengths**:
- Polished, professional designs
- Strong attention to detail
- Thoughtful micro-interactions

**Areas for Improvement**:
- None noted

### User-Centered Approach (Weight: 20%)
**Score**: 4/5 ⭐⭐⭐⭐

**Strengths**:
- Grounded decisions in user research
- Showed empathy for user pain points
- Conducted usability testing

**Areas for Improvement**:
- Could quantify impact more (metrics, A/B tests)

### Collaboration & Communication (Weight: 15%)
**Score**: 5/5 ⭐⭐⭐⭐⭐

**Strengths**:
- Excellent storytelling
- Clear explanations of complex concepts
- Demonstrated collaboration with PMs and engineers

**Areas for Improvement**:
- None noted

### Business Impact (Weight: 10%)
**Score**: 3/5 ⭐⭐⭐

**Strengths**:
- Understood business goals
- Mentioned conversion rate improvements

**Areas for Improvement**:
- Limited quantitative impact data
- Could tie designs more explicitly to business metrics

---

## Overall Assessment

**Total Weighted Score**: 4.25/5

**Recommendation**: ✅ **Strong Hire**

**Summary**:
[Name] demonstrated excellent design skills, clear process, and strong communication. Portfolio shows high-quality work with thoughtful rationale. Would be a great addition to the team.

**Strengths**:
- Exceptional visual design skills
- Clear design thinking
- Great communicator
- Collaborative mindset

**Concerns**:
- Could strengthen quantitative/metrics fluency
- Limited experience with design systems at scale (but willing to learn)

---

## Next Steps

- ✅ Advance to Design Challenge
- [ ] Send challenge brief by EOD
- [ ] Schedule presentation for next week

---

## Notes

- Currently at [Company], seeking growth opportunities
- Available to start in 3 weeks
- Salary expectations: $140K-$150K range (within budget)
- Excited about our product and mission
- Asked thoughtful questions about team structure and design process

---

## Red Flags
None

## Green Flags
- Passionate about user-centered design
- Growth mindset (seeks feedback)
- Cultural fit seems strong

入职计划

30-60-90 天入职计划

# Onboarding Plan: [New Hire Name]
**Role**: Software Engineer
**Start Date**: [Date]
**Manager**: [Manager Name]
**Buddy**: [Buddy Name]

---

## Pre-boarding (Before Day 1)

**Week Before Start**:
- [ ] Send welcome email with Day 1 logistics
- [ ] Ship laptop and equipment
- [ ] Invite to Slack (guest account)
- [ ] Send company swag
- [ ] Share team org chart and bios

**Day Before Start**:
- [ ] Confirm Day 1 schedule
- [ ] Send Zoom link for morning kickoff
- [ ] Reminder email with what to expect

---

## Week 1: Welcome & Orientation

### Goals
- Feel welcomed and excited
- Understand company mission and culture
- Set up accounts and tools
- Meet key people

### Day 1
**9:00 AM** - Welcome call with manager
**10:00 AM** - HR orientation (benefits, policies)
**11:00 AM** - IT setup (accounts, tools)
**12:00 PM** - Team lunch (virtual or in-person)
**1:00 PM** - Meet your buddy
**2:00 PM** - Product demo and overview
**3:00 PM** - Workspace setup time
**4:00 PM** - End of day check-in

### Days 2-5
- Complete compliance training
- Shadow team meetings
- Review codebase and documentation
- Set up dev environment
- Small starter task (fix a bug or docs)
- Coffee chats with 5 team members

**Week 1 Check-in**:
- How are you feeling?
- Any blockers or questions?
- Feedback on onboarding so far?

---

## Month 1: Learn & Integrate

### Goals
- Understand team processes and workflows
- Complete first meaningful contribution
- Build relationships across teams
- Establish working routines

### Week 2-4 Activities
- Ship first feature or bug fix
- Participate in sprint ceremonies
- Attend architecture review meetings
- 1-on-1 with skip-level manager
- Complete security training
- Coffee chats with 10 more people (cross-functional)

### Deliverables
- [ ] 1-2 pull requests merged
- [ ] Participate in code reviews
- [ ] Present in team standup
- [ ] Complete all compliance training

**Month 1 Review**:
- What's going well?
- What's challenging?
- How can we support you better?
- Any surprises (good or bad)?

---

## Month 2: Contribute & Grow

### Goals
- Own larger features independently
- Deepen technical knowledge
- Start mentoring junior team members
- Identify areas for improvement

### Activities
- Lead a feature from design to deployment
- Present at team tech talk
- Join an interview panel
- Propose process improvement
- Expand cross-team collaboration

### Deliverables
- [ ] Own 1-2 medium-sized features
- [ ] Give feedback on team processes
- [ ] Participate in retrospective
- [ ] Help onboard next new hire

**Month 2 Review**:
- Are you getting the support you need?
- What skills do you want to develop?
- Any feedback on team or company?

---

## Month 3: Excel & Lead

### Goals
- Perform at full capacity
- Take on leadership opportunities
- Contribute to team culture
- Plan career growth

### Activities
- Lead technical initiative
- Mentor 1-2 junior engineers
- Contribute to docs or internal tools
- Participate in planning and architecture
- Complete first performance review check-in

### Deliverables
- [ ] Fully autonomous on team
- [ ] Measurable impact on team goals
- [ ] Positive feedback from peers
- [ ] Career development plan created

**90-Day Review**:
- Formal feedback from manager
- Discuss performance and expectations
- Set goals for next 6 months
- Celebrate successes!

---

## Success Criteria

**By End of 90 Days, New Hire Should**:
- ✅ Understand company mission, values, and strategy
- ✅ Be productive and autonomous on team
- ✅ Have strong relationships with team and cross-functional partners
- ✅ Know who to go to for different types of help
- ✅ Feel confident and excited about role
- ✅ Provide constructive feedback on onboarding

**Manager Checklist**:
- [ ] Weekly 1-on-1s established
- [ ] Clear goals and expectations set
- [ ] New hire integrated into team culture
- [ ] Performance tracking in place
- [ ] Career development discussion started

---

## Resources

**Key Documentation**:
- Company handbook: [link]
- Engineering wiki: [link]
- Product roadmap: [link]
- Team processes: [link]

**Tools Access**:
- [ ] Email and calendar
- [ ] Slack
- [ ] GitHub
- [ ] Jira
- [ ] Figma
- [ ] AWS console
- [ ] Analytics tools

**People to Meet**:
- CEO: [name]
- CTO: [name]
- Product Lead: [name]
- Design Lead: [name]
- DevOps Lead: [name]

---

## Feedback

**New Hire Survey (30/60/90 days)**:
- On a scale of 1-10, how would you rate your onboarding experience?
- What went really well?
- What could be improved?
- Did you have everything you needed to be successful?
- Would you recommend [Company] to a friend? Why or why not?

员工敬业度

敬业度调查模板

# Employee Engagement Survey - Q1 2025

**Anonymous** | **10 minutes** | **Your feedback matters**

---

## Overall Satisfaction

1. On a scale of 0-10, how likely are you to recommend [Company] as a great place to work?
   - 0 (Not at all likely) → 10 (Extremely likely)

2. Overall, how satisfied are you with [Company] as a place to work?
   - Very satisfied
   - Satisfied
   - Neutral
   - Dissatisfied
   - Very dissatisfied

---

## Work & Growth

3. I have the resources and tools I need to do my job effectively.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

4. I have opportunities to learn and grow in my career here.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

5. My work is challenging and engaging.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

6. I understand how my work contributes to company goals.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

---

## Manager & Leadership

7. My manager provides me with actionable feedback to improve my performance.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

8. I have confidence in the leadership team.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

9. Leadership communicates openly and transparently.
   - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

---

## Team & Culture

10. I feel like I belong at [Company].
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

11. My team collaborates effectively.
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

12. I feel comfortable sharing my opinions and ideas.
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

13. [Company] values diversity and inclusion.
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

---

## Work-Life Balance

14. I am able to maintain a healthy work-life balance.
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

15. I feel valued and appreciated for my contributions.
    - Strongly agree | Agree | Neutral | Disagree | Strongly disagree

---

## Open Feedback

16. What is [Company] doing really well? (Optional)
    [Text field]

17. What should [Company] improve or change? (Optional)
    [Text field]

18. Is there anything else you'd like to share? (Optional)
    [Text field]

---

**Thank you for your feedback!** We review all responses and will share results and action plans within 2 weeks.

员工认可计划

# Peer Recognition Program: "High Five 🙌"

## Overview

Celebrate teammates who go above and beyond. Anyone can give anyone a High Five!

## How It Works

### 1. Give a High Five

**In Slack**:

/highfive @username 因为 [reason]

**Example**:

/highfive @sarah 感谢她加班帮助调试生产问题。 她的专业知识和团队协作让我们顺利解决了问题！

### 2. Categories

- **🚀 Ship It**: Exceptional delivery or launch
- **🤝 Team Player**: Outstanding collaboration
- **💡 Innovation**: Creative problem-solving
- **🎓 Mentor**: Helping others grow
- **🏆 Impact**: Measurable business impact

### 3. Monthly Recognition

- Top 5 High Five receivers featured in all-hands
- $100 gift card for most impactful contribution
- Recognition in company newsletter

### 4. Annual Awards

**Categories**:
- Rookie of the Year
- MVP (Most Valuable Player)
- Innovation Award
- Leadership Award
- Culture Champion

**Prizes**:
- Trophy + $500 bonus
- Recognition at company offsite
- Feature in blog/social media

## Benefits

- **Peer-driven**: Recognition from colleagues, not just managers
- **Real-time**: Celebrate wins immediately
- **Visible**: Public appreciation builds culture
- **Inclusive**: Everyone can participate

## Guidelines

- Be specific about what they did
- Focus on behavior, not just outcomes
- Give High Fives regularly, not just for huge wins
- Spread recognition across teams

HR 政策

远程工作政策

# Remote Work Policy

**Effective Date**: January 1, 2025
**Applies to**: All employees

---

## Overview

[Company] is a remote-first company. We believe in flexibility and trust our employees to work effectively from anywhere.

## Eligibility

- All full-time employees are eligible for remote work
- New hires must complete onboarding (first 30 days) before going fully remote
- Some roles may require occasional office presence (specified in job description)

## Work Hours

### Core Hours
- **Core hours**: 10 AM - 3 PM in your timezone
- Must be available for meetings during core hours
- Flexibility outside core hours

### Time Zones
- Must have at least 4 hours overlap with team's primary timezone
- For global teams, coordinate with manager

## Work Location

### Home Office
- Must have dedicated workspace
- Reliable high-speed internet (minimum 25 Mbps)
- Quiet environment for video calls

### Workspace Stipend
- $500 one-time home office setup
- $100/month internet reimbursement

### Travel & Co-working
- Option to work from co-working spaces (reimbursed up to $300/month)
- Travel while working allowed (notify manager if changing time zones)

## Equipment

**Provided by Company**:
- Laptop (MacBook Pro or equivalent)
- External monitor
- Keyboard and mouse
- Headphones

**Available Upon Request**:
- Standing desk
- Ergonomic chair
- Additional monitor
- Webcam

## Communication

### Expectations
- Respond to Slack within 2 hours during core hours
- Join all scheduled meetings on time
- Keep calendar updated
- Use video for important meetings

### Tools
- Slack for async communication
- Zoom for video calls
- Google Calendar for scheduling
- Notion/Confluence for docs

## Team Gatherings

### Offsites
- Twice per year company-wide offsite (all expenses paid)
- Quarterly team offsites (optional)

### Office Days
- SF office available Monday-Friday
- Encouraged to visit 1-2 times per quarter
- RSVP in advance for desk space

## Security & Compliance

- Use company VPN for sensitive data
- Lock computer when away
- Don't work from public WiFi without VPN
- Follow security best practices

## Performance

Performance is measured by outcomes, not hours logged:
- Quality of work
- Impact on team goals
- Collaboration and communication
- Responsiveness and reliability

## International Remote Work

- Must be approved by Legal and HR
- Tax and employment law considerations
- May affect compensation (local market rates)
- Apply at least 60 days in advance

---

**Questions?** Contact HR at [email protected]

HR 指标与报告

关键 HR 指标

Recruitment:
- Time to hire (days from open req to offer acceptance)
- Cost per hire
- Offer acceptance rate
- Quality of hire (performance after 1 year)
- Candidate satisfaction score

Retention:
- Overall turnover rate (voluntary + involuntary)
- Voluntary turnover rate
- Regrettable attrition
- Average tenure
- Retention rate by department, level, tenure

Engagement:
- eNPS (Employee Net Promoter Score)
- Engagement survey score
- Participation rate in surveys
- Glassdoor rating
- Internal mobility rate

Performance:
- % of employees meeting expectations
- % of high performers
- Promotion rate
- % completing performance reviews on time

Diversity & Inclusion:
- Gender diversity (overall, by level, by department)
- Underrepresented minority representation
- Pay equity analysis
- D&I survey scores

Learning & Development:
- Training hours per employee
- % completing required training
- Internal promotion rate
- Skill development (certifications gained)

Compensation & Benefits:
- Average salary by role/level
- Pay equity ratio
- Benefits utilization rate
- Total rewards cost per employee

资源

书籍

• 《Work Rules!》：Laszlo Bock 著（Google 的 HR 实践）
• 《Powerful》：Patty McCord 著（Netflix 的企业文化）
• 《The Culture Code》：Daniel Coyle 著
• 《Drive》：Daniel Pink 著（动机）

工具

• ATS：Greenhouse、Lever、Ashby
• HRIS：BambooHR、Rippling、Workday
• 敬业度：Culture Amp、Officevibe、Lattice
• 绩效：Lattice、15Five、Small Improvements

社区

• SHRM：人力资源管理协会
• People Geeks：HR 社区
• HR Happy Hour：播客和社区

---

专业提示：优秀的 HR 工作需要在同理心与业务需求、合规与灵活性、流程与人情味之间取得平衡。