ops-ecom

OPS ► ECOM — Shopify 商店指挥中心

运行时上下文

执行前，加载可用上下文：

1. 偏好设置：读取 ${CLAUDE_PLUGIN_DATA_DIR:-$HOME/.claude/plugins/data/ops-ops-marketplace}/preferences.json

   • timezone — 正确显示所有时间戳
   • shopify_store_url、shopify_admin_token — 检查 userConfig 键，再检查环境变量

2. 守护进程运行状况：读取 ${CLAUDE_PLUGIN_DATA_DIR}/daemon-health.json

   • 如果 action_needed 不为 null → 在运行任何商店操作前显示该内容

3. 密钥：通过 userConfig → 环境变量 → Doppler 解析 Shopify 凭据（见下方阶段 1）

CLI/API 参考

Shopify Admin REST API

端点	方法	描述
/admin/api/2024-10/shop.json	GET	商店信息和套餐
/admin/api/2024-10/orders.json?status=any&limit=50	GET	最近订单
/admin/api/2024-10/products.json?limit=250	GET	产品目录
/admin/api/2024-10/customers.json?limit=50	GET	客户列表
/admin/api/2024-10/themes.json	GET	主题列表
/admin/api/2024-10/variants/${ID}.json	PUT	更新商品变体价格

身份验证标头：X-Shopify-Access-Token: ${SHOPIFY_TOKEN}

ShipBob API（可选）

端点	方法	描述
https://api.shipbob.com/1.0/shipment?Status=Processing&PageSize=20	GET	待处理货件

身份验证标头：Authorization: Bearer ${SHIPBOB_TOKEN}

Agent Teams 支持

如果设置了 CLAUDE_CODE_EXPERIMENTAL_AGENT_TEAMS=1，并行探查商店数据时使用 Agent Teams。这可以：

• 让 Agent 共享上下文，并在执行过程中相互协调
• 让你实时调整优先级
• 让 Agent 在完成任务时报告进度

团队设置（仅在启用标志时）：

TeamCreate("ecom-team")
Agent(team_name="ecom-team", name="orders-scanner", prompt="Fetch recent orders, compute revenue for today/7d/30d")
Agent(team_name="ecom-team", name="inventory-scanner", prompt="Fetch all products, flag low stock and out-of-stock items")
Agent(team_name="ecom-team", name="fulfillment-scanner", prompt="Fetch unfulfilled orders and ShipBob shipment status")
Agent(team_name="ecom-team", name="analytics-scanner", prompt="Compute revenue analytics, AOV, and top products for 30d")

如果未设置该标志，则使用标准的即发即弃子 Agent。

阶段 1 — 解析凭据

按以下顺序解析 Shopify 凭据：

# 1. Plugin userConfig
SHOPIFY_STORE="${user_config.shopify_store_url}"
SHOPIFY_TOKEN="${user_config.shopify_admin_token}"
SHIPBOB_TOKEN="${user_config.shipbob_access_token}"

# 2. Environment variables (override userConfig if set)
[ -n "$SHOPIFY_STORE_URL" ] && SHOPIFY_STORE="$SHOPIFY_STORE_URL"
[ -n "$SHOPIFY_ACCESS_TOKEN" ] && SHOPIFY_TOKEN="$SHOPIFY_ACCESS_TOKEN"
[ -n "$SHIPBOB_ACCESS_TOKEN" ] && SHIPBOB_TOKEN="$SHIPBOB_ACCESS_TOKEN"

# 3. Doppler fallback
if [ -z "$SHOPIFY_TOKEN" ] && command -v doppler &>/dev/null; then
  SHOPIFY_TOKEN=$(doppler secrets get SHOPIFY_ACCESS_TOKEN --plain 2>/dev/null)
fi
if [ -z "$SHOPIFY_STORE" ] && command -v doppler &>/dev/null; then
  SHOPIFY_STORE=$(doppler secrets get SHOPIFY_STORE_URL --plain 2>/dev/null)
fi
if [ -z "$SHIPBOB_TOKEN" ] && command -v doppler &>/dev/null; then
  SHIPBOB_TOKEN=$(doppler secrets get SHIPBOB_ACCESS_TOKEN --plain 2>/dev/null)
fi

如果完成所有解析步骤后 $SHOPIFY_STORE 或 $SHOPIFY_TOKEN 仍为空，则转到下方的设置流程。

设置基础 URL：

SHOPIFY_BASE="https://${SHOPIFY_STORE}/admin/api/2024-10"
SHOPIFY_GQL="https://${SHOPIFY_STORE}/admin/api/2024-10/graphql.json"
SHOPIFY_AUTH="X-Shopify-Access-Token: ${SHOPIFY_TOKEN}"

---

阶段 2 — 根据 $ARGUMENTS 分流

输入	操作
（空）	显示商店摘要
orders、order	订单仪表板
inventory、stock、inv	库存水平
fulfillment、fulfill、shipbob、shipping	履约状态
health、check、status	商店健康检查
products、product、catalog	产品管理器
customers、customer、crm	客户统计
analytics、revenue、stats、metrics	分析仪表板
setup、configure、init、token	设置流程

---

订单

获取最近订单并计算收入：

TODAY=$(date -u +"%Y-%m-%dT00:00:00Z")
WEEK_AGO=$(date -u -v-7d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "7 days ago" +"%Y-%m-%dT00:00:00Z")
MONTH_AGO=$(date -u -v-30d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "30 days ago" +"%Y-%m-%dT00:00:00Z")

# Recent orders (last 50)
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?status=any&limit=50&order=created_at+desc" | \
  jq '{
    total: .orders | length,
    today: [.orders[] | select(.created_at >= "'"$TODAY"'")],
    orders: [.orders[:10] | .[] | {
      id: .order_number,
      name: .name,
      status: .financial_status,
      fulfillment: .fulfillment_status,
      total: .total_price,
      currency: .currency,
      customer: (.customer.first_name + " " + .customer.last_name),
      created: .created_at
    }]
  }'

渲染：

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► ORDERS — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

REVENUE
  Today    [N orders]   $[amount]
  7 days   [N orders]   $[amount]
  30 days  [N orders]   $[amount]

RECENT ORDERS
  #[id]  [customer]  $[total]  [status] / [fulfillment]  [age]
  ...

──────────────────────────────────────────────────────
 Actions:
 a) View order details for #[id]
 b) Mark order as fulfilled
 c) Export orders CSV
 d) Filter by status (unfulfilled/refunded/paid)
──────────────────────────────────────────────────────

使用 AskUserQuestion 选择操作。

---

库存

获取所有产品及商品变体库存：

# Get all products with variants
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/products.json?limit=250&fields=id,title,status,variants" | \
  jq '[.products[] | {
    id: .id,
    title: .title,
    status: .status,
    variants: [.variants[] | {
      id: .id,
      title: .title,
      sku: .sku,
      inventory_quantity: .inventory_quantity,
      inventory_policy: .inventory_policy
    }]
  }]'

标记低库存（inventory_quantity < 10）和缺货（inventory_quantity <= 0）。

渲染：

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► INVENTORY — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

OUT OF STOCK
  [product] — [variant] — SKU: [sku]

LOW STOCK (< 10 units)
  [product] — [variant] — [N] units — SKU: [sku]

ALL PRODUCTS
  [product]
    [variant]  [N] units  SKU: [sku]
  ...

──────────────────────────────────────────────────────
 Actions:
 a) Update inventory for [product]
 b) Export inventory CSV
 c) Set reorder alerts
──────────────────────────────────────────────────────

使用 AskUserQuestion 选择操作。

---

履约

获取未履约订单和 ShipBob 状态（如果有令牌）：

# Unfulfilled orders
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?fulfillment_status=unfulfilled&status=open&limit=50" | \
  jq '[.orders[] | {
    id: .order_number,
    name: .name,
    customer: (.customer.first_name + " " + .customer.last_name),
    total: .total_price,
    created: .created_at,
    items: [.line_items[] | {title: .title, qty: .quantity}]
  }]'

# Shipments with tracking (fulfilled)
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?fulfillment_status=fulfilled&status=any&limit=20&order=updated_at+desc" | \
  jq '[.orders[] | .fulfillments[] | {
    order: .order_id,
    tracking_number: .tracking_number,
    tracking_url: .tracking_url,
    shipment_status: .shipment_status,
    carrier: .tracking_company,
    updated: .updated_at
  }]'

如果设置了 $SHIPBOB_TOKEN，还要查询 ShipBob：

# ShipBob pending shipments
curl -s -H "Authorization: Bearer ${SHIPBOB_TOKEN}" \
  "https://api.shipbob.com/1.0/shipment?Status=Processing&PageSize=20" | \
  jq '[.[] | {
    id: .id,
    status: .status,
    order_id: .reference_id,
    tracking: .tracking_number,
    created: .created_date
  }]'

渲染履约仪表板，显示待处理、运输中和已送达的数量。

使用 AskUserQuestion 选择操作（标记为已履约、更新跟踪信息等）。

---

健康状况

运行健康检查脚本，然后补充 API 检查：

${CLAUDE_PLUGIN_ROOT}/bin/ops-ecom-health 2>/dev/null || echo '{"error":"health script unavailable"}'

还要检查：

# Active theme
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/themes.json" | \
  jq '[.themes[] | select(.role == "main") | {id: .id, name: .name, updated: .updated_at}]'

# Store info
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/shop.json" | \
  jq '.shop | {name: .name, domain: .domain, country: .country_name, plan: .plan_display_name, currency: .currency, timezone: .timezone}'

渲染：

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► HEALTH — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

STORE
  Name:      [name]
  Plan:      [plan]
  Currency:  [currency]
  Timezone:  [tz]

API CONNECTIVITY  [OK / FAIL]
ACTIVE THEME      [theme name]
PRODUCT COUNT     [N] active
ORDERS (24h)      [N] orders

ISSUES
  [any warnings from health check]

──────────────────────────────────────────────────────
 Actions:
 a) Check theme assets for errors
 b) Run full SEO audit
 c) View API rate limit status
──────────────────────────────────────────────────────

使用 AskUserQuestion 选择操作。

---

产品

列出、搜索和管理产品：

# All products
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/products.json?limit=250&order=updated_at+desc" | \
  jq '[.products[] | {
    id: .id,
    title: .title,
    status: .status,
    handle: .handle,
    price: (.variants[0].price // "N/A"),
    inventory: ([.variants[].inventory_quantity] | add // 0),
    variants: (.variants | length),
    updated: .updated_at
  }]'

如果 $ARGUMENTS 中包含搜索词（例如 products shoes），则按标题筛选。

更新价格时，使用：

# Update variant price
curl -s -X PUT -H "$SHOPIFY_AUTH" -H "Content-Type: application/json" \
  "${SHOPIFY_BASE}/variants/${VARIANT_ID}.json" \
  -d '{"variant":{"id":'${VARIANT_ID}',"price":"'${NEW_PRICE}'"}}'

更新任何产品前，使用 AskUserQuestion。展示更新前后的价格。

---

客户

获取客户统计数据：

# Customer count and recent
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/customers.json?limit=50&order=created_at+desc" | \
  jq '{
    total_shown: (.customers | length),
    recent: [.customers[:10] | .[] | {
      id: .id,
      name: (.first_name + " " + .last_name),
      email: .email,
      orders: .orders_count,
      total_spent: .total_spent,
      currency: .currency,
      created: .created_at
    }]
  }'

# Top customers by spend
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/customers.json?limit=10&order=total_spent+desc" | \
  jq '[.customers[] | {name: (.first_name + " " + .last_name), orders: .orders_count, spent: .total_spent}]'

呈现客户概览，包括 LTV 统计数据和消费金额最高的客户。

---

分析

提取营收和订单数据，用于仪表板：

TODAY=$(date -u +"%Y-%m-%dT00:00:00Z")
WEEK_AGO=$(date -u -v-7d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "7 days ago" +"%Y-%m-%dT00:00:00Z")
MONTH_AGO=$(date -u -v-30d +"%Y-%m-%dT00:00:00Z" 2>/dev/null || date -u -d "30 days ago" +"%Y-%m-%dT00:00:00Z")

# Orders for revenue calculation
curl -s -H "$SHOPIFY_AUTH" \
  "${SHOPIFY_BASE}/orders.json?status=any&financial_status=paid&created_at_min=${MONTH_AGO}&limit=250" | \
  jq '{
    month_orders: (.orders | length),
    month_revenue: ([.orders[].total_price | tonumber] | add // 0),
    week_orders: ([.orders[] | select(.created_at >= "'"$WEEK_AGO"'")] | length),
    week_revenue: ([.orders[] | select(.created_at >= "'"$WEEK_AGO"'") | .total_price | tonumber] | add // 0),
    today_orders: ([.orders[] | select(.created_at >= "'"$TODAY"'")] | length),
    today_revenue: ([.orders[] | select(.created_at >= "'"$TODAY"'") | .total_price | tonumber] | add // 0),
    avg_order_value: ([.orders[].total_price | tonumber] | (add // 0) / (length // 1)),
    top_products: ([.orders[].line_items[] | {title: .title, qty: .quantity}] | group_by(.title) | map({title: .[0].title, total_qty: map(.qty) | add}) | sort_by(-.total_qty)[:5])
  }'

呈现：

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM ► ANALYTICS — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

REVENUE
  Today    $[amount]  ([N] orders)
  7 days   $[amount]  ([N] orders)
  30 days  $[amount]  ([N] orders)

AVERAGES
  AOV (30d)  $[amount]

TOP PRODUCTS (30d)
  1. [product]  [N] sold
  2. [product]  [N] sold
  ...

──────────────────────────────────────────────────────
 Actions:
 a) Export revenue report (CSV)
 b) View by product breakdown
 c) Compare to previous period
──────────────────────────────────────────────────────

使用 AskUserQuestion 选择操作。

---

设置流程

在向用户询问任何信息之前，自动发现商店 URL 和令牌。在单次批处理中运行所有这些扫描：

# 1. Env vars
printenv SHOPIFY_ACCESS_TOKEN SHOPIFY_ADMIN_TOKEN SHOPIFY_STORE_URL SHOPIFY_ADMIN_API_ACCESS_TOKEN 2>/dev/null

# 2. Shell profiles
grep -h 'SHOPIFY\|myshopify' ~/.zshrc ~/.bashrc ~/.zprofile ~/.envrc 2>/dev/null | grep -v '^#'

# 3. Doppler — ALL projects, not just default
for proj in $(doppler projects --json 2>/dev/null | jq -r '.[].slug'); do
  doppler secrets --project "$proj" --config prd --json 2>/dev/null | \
    jq -r --arg proj "$proj" 'to_entries[] | select(.key | test("SHOPIFY|STORE"; "i")) | "\(.key)=\(.value.computed) (doppler:\($proj)/prd)"'
done

# 4. Dashlane — URLs reveal store identity
dcli password shopify --output json 2>/dev/null | jq -r '.[].url // empty' | grep -oE '[a-z0-9-]+\.myshopify\.com' | sort -u

# 5. Keychain
security find-generic-password -s "shopify-admin-token" -w 2>/dev/null
security find-generic-password -s "shopify-access-token" -w 2>/dev/null

# 6. Chrome history — reveals store URLs from admin sessions
sqlite3 ~/Library/Application\ Support/Google/Chrome/Default/History \
  "SELECT DISTINCT url FROM urls WHERE url LIKE '%myshopify.com/admin%' OR url LIKE '%admin.shopify.com/store/%' ORDER BY last_visit_time DESC LIMIT 10" 2>/dev/null | \
  grep -oE '[a-z0-9-]+\.myshopify\.com|admin\.shopify\.com/store/[a-z0-9-]+' | sort -u

# 7. Project .env files
grep -rhE 'myshopify\.com|SHOPIFY_STORE|SHOPIFY.*TOKEN' ~/Projects/*/.env* 2>/dev/null | grep -v '^#' | head -5

# 8. Existing prefs + userConfig
jq -r '.ecom.shopify // empty' "$PREFS_PATH" 2>/dev/null

获取令牌 — 先自动执行，再询问用户。 如果找到了商店 URL，但没有令牌：

1. Doppler 深度扫描 — 检查所有项目/配置（dev、staging、prd）
2. Shopify CLI — 如果 command -v shopify 执行成功：运行 shopify auth login --store <store>.myshopify.com（打开浏览器 OAuth），然后生成令牌
3. 浏览器自动化 — 如果 Kapture/Playwright 可用，导航至 admin.shopify.com/store/<slug>/settings/apps/development，并自动创建应用，权限范围为：read_orders,write_orders,read_products,write_products,read_customers,read_inventory,write_inventory,read_fulfillments,write_fulfillments,read_analytics
4. 手动备用方案 — 仅当所有自动化方式都失败时：

No automated path for <store>.myshopify.com.
  1. Go to https://admin.shopify.com/store/<slug>/settings/apps/development
  2. Create an app → Configure → grant scopes → Install → copy token
  Token starts with "shpat_"

多商店：如果发现多个商店，请分别处理。询问用户输入前，列出所有发现的商店及其令牌状态。

通过以下方式存储商店凭据：userConfig（首选）→ Doppler → 环境变量。ShipBob 为可选项 — 在同一轮扫描中检查 SHIPBOB_ACCESS_TOKEN。

获取凭据后验证连接：

curl -s -H "X-Shopify-Access-Token: ${PROVIDED_TOKEN}" \
  "https://${PROVIDED_STORE}/admin/api/2024-10/shop.json" | \
  jq '.shop | {name, domain, plan: .plan_display_name}'

如果连接检查返回有效的商店数据，则确认成功。如果返回 401/403 错误，则说明令牌无效，并重新提示用户输入。

---

商店摘要（$ARGUMENTS 为空）

不带参数调用时，显示简洁的商店概览：

并行运行订单、库存和运行状况检查（分别调用 Bash），然后呈现：

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 OPS ► ECOM — [store] — [timestamp]
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

STORE         [name] ([plan])
CURRENCY      [currency]

TODAY         $[revenue]  [N] orders
7 DAYS        $[revenue]  [N] orders
30 DAYS       $[revenue]  [N] orders

INVENTORY     [N] products  |  [N] low stock  |  [N] out of stock
FULFILLMENT   [N] unfulfilled orders pending

──────────────────────────────────────────────────────
 /ops:ops-ecom orders     — order management
 /ops:ops-ecom inventory  — stock levels
 /ops:ops-ecom products   — product catalog
 /ops:ops-ecom customers  — customer stats
 /ops:ops-ecom analytics  — revenue dashboard
 /ops:ops-ecom health     — store health check
 /ops:ops-ecom setup      — configure credentials
──────────────────────────────────────────────────────