Octadesk MCP by usefulapi

Octadesk MCP by usefulapi

Use your Octadesk account from Claude, Cursor, or any MCP client. It searches tickets and people, reads ticket conversations, and creates and updates tickets and people. Hosted, no local install: connect with your own credentials.

Live endpoint: https://octadesk.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

• Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://octadesk.usefulapi.io/mcp.
• Claude Code: claude mcp add --transport http octadesk https://octadesk.usefulapi.io/mcp, then run /mcp to log in.
• VS Code: Add to VS Code.
• Cursor and other clients: add the URL as a remote MCP server:

{
  "mcpServers": {
    "octadesk": {
      "url": "https://octadesk.usefulapi.io/mcp"
    }
  }
}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Octadesk credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/octadesk/

On first connect you provide your Octadesk subdomain (the acme part of acme.octadesk.com), your Legacy API token from Settings → API → Token API Octadesk (Legacy), and the account e-mail of the account that owns the token. The server validates them and stores them per user. No keys go in config files.

Tools

Tool	Type	What it does
octadesk_search_tickets	read	Search tickets
octadesk_get_ticket	read	Get ticket
octadesk_get_ticket_interactions	read	Get ticket conversation
octadesk_list_requester_tickets	read	List tickets of a requester
octadesk_list_custom_ticket_lists	read	List custom ticket lists
octadesk_find_person_by_email	read	Find person by e-mail
octadesk_get_person	read	Get person
octadesk_search_requesters	read	Search requesters
octadesk_search_agents	read	Search agents
octadesk_create_ticket	write	Create ticket
octadesk_update_ticket	write	Update ticket
octadesk_create_person	write	Create person
octadesk_update_person	write	Update person
octadesk_usage_status	meta	Usage status (free-tier meter)
octadesk_request_feature	meta	Request a missing feature
octadesk_upgrade	meta	Upgrade to Pro or Pro+
octadesk_cancel_subscription	meta	Cancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

Plan	Price	Limit
Free	$0	50 tool calls / month
Pro (per user)	$9/mo or $90/yr (2 months free)	Unlimited*

*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this server only. Subscribe with octadesk_upgrade (it returns a Stripe Checkout link). Cancel any time with octadesk_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running octadesk_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT — see LICENSE. Documentation only; the server is hosted.