关于 call-prep
call-prep 是面向销售人员的通话准备技能,可研究公司并结合会议信息生成定制简报、议程和问题。连接销售工具后还能自动获取相关背景。
主要功能
- 01公司与参会者研究
- 02查询近期新闻与融资
- 03整合 CRM、邮件、聊天和日历信息
- 04生成会议议程与问题
适用场景
- 01准备客户探索通话
- 02为潜在客户定制演示
- 03规划谈判或季度业务回顾
安装
复制下面的命令,在终端中运行。
$
npx skills add https:/ / github.com/ w95/ awesome-claude-corporate-skills --skill call-prep安装后在 Claude Code 中输入/call-prep确认已加载。
详细介绍
电话会准备
几分钟内为任何销售电话做好充分准备。此技能适用于你提供的任何上下文;连接销售工具后,效果会显著提升。
工作原理
┌─────────────────────────────────────────────────────────────────┐
│ CALL PREP │
├─────────────────────────────────────────────────────────────────┤
│ ALWAYS (works standalone) │
│ ✓ You tell me: company, meeting type, attendees │
│ ✓ Web search: recent news, funding, leadership changes │
│ ✓ Company research: what they do, size, industry │
│ ✓ Output: prep brief with agenda and questions │
├─────────────────────────────────────────────────────────────────┤
│ SUPERCHARGED (when you connect your tools) │
│ + CRM: account history, contacts, opportunities, activities │
│ + Email: recent threads, open questions, commitments │
│ + Chat: internal discussions, colleague insights │
│ + Transcripts: prior call recordings, key moments │
│ + Calendar: auto-find meeting, pull attendees │
└─────────────────────────────────────────────────────────────────┘
开始使用
运行此技能后,我会询问所需信息:
必需信息:
- 公司或联系人姓名
- 会议类型(需求探索、演示、谈判、跟进等)
如果有,提供以下信息会有帮助:
- 参会人员(姓名和职务)
- 你希望我了解的任何上下文(粘贴之前的笔记、邮件等)
如果你已连接 CRM、电子邮件或其他工具,我会自动提取上下文并跳过提问。
连接器(可选)
连接工具,增强此技能的效果:
| 连接器 | 提供的信息 |
|---|---|
| CRM | 客户详情、联系人历史记录、进行中的交易、近期活动 |
| 电子邮件 | 与该公司的近期邮件往来、未解决的问题、已分享的附件 |
| 聊天 | 关于该客户的内部聊天讨论(例如 Slack)、同事的见解 |
| 通话记录 | 之前的通话录音、讨论过的主题、提及的竞争对手 |
| 日历 | 自动查找会议,提取参会人员和说明 |
没有连接器? 没问题。告诉我会议情况,并粘贴你掌握的任何上下文即可。其余信息我会自行调研。
输出格式
# Call Prep: [Company Name]
**Meeting:** [Type] — [Date/Time if known]
**Attendees:** [Names with titles]
**Your Goal:** [What you want to accomplish]
---
## Account Snapshot
| Field | Value |
|-------|-------|
| **Company** | [Name] |
| **Industry** | [Industry] |
| **Size** | [Employees / Revenue if known] |
| **Status** | [New prospect / Active opportunity / Customer] |
| **Last Touch** | [Date and summary] |
---
## Who You're Meeting
### [Name] — [Title]
- **Background:** [Career history, education if found]
- **LinkedIn:** [URL]
- **Role in Deal:** [Decision maker / Champion / Evaluator / etc.]
- **Last Interaction:** [Summary if known]
- **Talking Point:** [Something personal/professional to reference]
[Repeat for each attendee]
---
## Context & History
**What's happened so far:**
- [Key point from prior interactions]
- [Open commitments or action items]
- [Any concerns or objections raised]
**Recent news about [Company]:**
- [News item 1 — why it matters]
- [News item 2 — why it matters]
---
## Suggested Agenda
1. **Open** — [Reference last conversation or trigger event]
2. **[Topic 1]** — [Discovery question or value discussion]
3. **[Topic 2]** — [Address known concern or explore priority]
4. **[Topic 3]** — [Demo section / Proposal review / etc.]
5. **Next Steps** — [Propose clear follow-up with timeline]
---
## Discovery Questions
Ask these to fill gaps in your understanding:
1. [Question about their current situation]
2. [Question about pain points or priorities]
3. [Question about decision process and timeline]
4. [Question about success criteria]
5. [Question about other stakeholders]
---
## Potential Objections
| Objection | Suggested Response |
|-----------|-------------------|
| [Likely objection based on context] | [How to address it] |
| [Common objection for this stage] | [How to address it] |
---
## Internal Notes
[Any internal chat context (e.g. Slack), colleague insights, or competitive intel]
---
## After the Call
Run **call-follow-up** to:
- Extract action items
- Update your CRM
- Draft follow-up email
执行流程
第 1 步:收集上下文
如果有可用的连接器:
1. Calendar → Find upcoming meeting matching company name
- Pull: title, time, attendees, description, attachments
2. CRM → Query account
- Pull: account details, all contacts, open opportunities
- Pull: last 10 activities, any account notes
3. Email → Search recent threads
- Query: emails with company domain (last 30 days)
- Extract: key topics, open questions, commitments
4. Chat → Search internal discussions
- Query: company name mentions (last 30 days)
- Extract: colleague insights, competitive intel
5. Transcripts → Find prior calls
- Pull: call recordings with this account
- Extract: key moments, objections raised, topics covered
如果没有连接器:
1. Ask user:
- "What company are you meeting with?"
- "What type of meeting is this?"
- "Who's attending? (names and titles if you know)"
- "Any context you want me to know? (paste notes, emails, etc.)"
2. Accept whatever they provide and work with it
第 2 步:补充调研
始终执行(网络搜索):
1. "[Company] news" — last 30 days
2. "[Company] funding" — recent announcements
3. "[Company] leadership" — executive changes
4. "[Company] + [industry] trends" — relevant context
5. Attendee LinkedIn profiles — background research
第 3 步:综合并生成
1. Combine all sources into unified context
2. Identify gaps in understanding → generate discovery questions
3. Anticipate objections based on stage and history
4. Create suggested agenda tailored to meeting type
5. Output formatted prep brief
不同会议类型的准备方式
需求探索电话会
- 重点:了解对方的情况、痛点和优先事项
- 议程侧重:提问 > 讲解
- 关键产出:资格判断信号、下一步建议
演示 / 介绍会
- 重点:对方的具体用例、量身定制的示例
- 议程侧重:展示相关功能、收集反馈
- 关键产出:技术需求、决策时间表
谈判 / 方案评审
- 重点:解决顾虑、说明价值
- 议程侧重:处理异议、弥合分歧
- 关键产出:达成协议的路径、明确的后续步骤
跟进 / 季度业务评审
- 重点:已交付的价值、拓展机会
- 议程侧重:回顾成果、发现新需求
- 关键产出:续约信心、增购机会管线
更充分准备的技巧
- 上下文越多,准备效果越好 — 粘贴邮件、笔记或任何你掌握的信息
- 提供参会人员姓名 — 即使只提供职务,也有助于我开展调研
- 说明你的目标 — “我希望让他们同意开展试点”
- 指出顾虑 — “他们提到预算紧张”
相关技能
- account-research — 首次联系前深入了解一家公司
- call-follow-up — 处理通话笔记并执行会后工作流
- draft-outreach — 调研后撰写个性化的外联内容
评论
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