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sales-call-prep

sales-call-prep

github.com/gooseworks-ai营销与增长1.3k53 次安装3 天前更新
代码仓库

关于 sales-call-prep

面向 SDR、AE 和创始人的销售通话准备技能,适用于拜访潜在客户前。它结合公司与联系人研究、过往互动信息,生成针对性的通话策略。

主要功能

  1. 01以销售视角研究公司
  2. 02梳理潜在客户的决策权与优先事项
  3. 03检查 CRM 和外联记录
  4. 04匹配产品价值与客户情况
  5. 05准备谈话要点及异议应对

适用场景

  1. 01准备潜在客户的需求沟通
  2. 02围绕客户需求规划产品演示
  3. 03依据过往互动跟进销售机会

安装

复制下面的命令,在终端中运行。

$npx skills add https://github.com/gooseworks-ai/goose-skills --skill sales-call-prep

安装后在 Claude Code 中输入/sales-call-prep确认已加载。

附带文件skill.meta.json

详细介绍

销售通话准备

一份通话前情报报告,能将一场胜负各半的销售通话转变为胜算更高的通话。研究公司(从销售视角出发——不只是维基百科上的事实,还包括购买信号、痛点迹象、竞争格局和预算背景),研究对方(不只是个人简介,还包括其决策权级别、优先事项、可能提出的异议以及关注点),然后将所有信息与您的产品相结合,制定具体的通话策略。

与 meeting-brief 的区别:

维度meeting-briefsales-call-prep
重点这位人士是谁?我该如何向这位人士销售?
公司研究基本概况销售视角:痛点信号、预算指标、竞争产品组合、决策流程
个人研究LinkedIn + GitHub + 新闻决策权分析、购买风格、优先事项、可能提出的异议
产品关联无将产品价值与对方的具体情况相结合
输出背景简介通话策略,包含谈话要点、问题和异议准备
受众任何需要开会的人即将进行销售通话的 SDR、AE、创始人

自动加载时机

在以下情况加载此复合流程:

  • 用户说“帮我准备销售通话”“为 [company] 准备通话”“在演示前调查一下 [person]”
  • 用户说“我明天要和 [company] 的 [person] 通话”“为潜在客户准备会议”
  • 用户即将与潜在客户开会(不是内部会议,也不是客户情况跟进)
  • 上游工作流(会议生命周期、每日 BDR 工作节奏)为销售会议触发通话准备

步骤 0:配置(仅需设置一次)

首次运行时,收集并保存以下偏好设置。后续运行时跳过。

您的产品背景
问题用途保存为
您的公司是做什么的?(2-3 句话)为产品与潜在客户的匹配提供背景company_description
您解决什么问题?判断潜在客户是否面临此问题pain_point
您的理想买家是谁?(职务、部门)与通话对象进行匹配ideal_buyer
您最重要的 3 项证明材料是什么?(客户、指标、结果)为销售人员提供具体证据proof_points
您最常遇到的 5 项异议是什么?每项该如何应对?预先准备异议处理方案common_objections
您会遇到哪些竞争对手?针对每家公司的定位是什么?竞争准备competitors
您采用什么定价模式?(大致范围)为预算资格判断提供背景pricing_model
您的典型销售流程是什么样的?(阶段、时间线)根据阶段校准通话目标sales_process
您通常会问哪些探索性问题?补充针对潜在客户的问题discovery_questions
数据源配置
问题选项保存为
您在哪里跟踪交易?Salesforce / HubSpot / Pipedrive / Close / Supabase / 无crm_tool
您在哪里跟踪外联?Smartlead / Instantly / Outreach / 无outreach_tool

将配置保存在当前工作目录,或保存到用户指定的位置。


步骤 1:收集背景信息

**目的:**了解这次会议的性质、参会者以及交易所处的阶段。从 CRM/外联记录中提取现有数据。

输入约定
meeting_input: {
  # Option A: Calendar-driven (meeting already scheduled)
  calendar_event: {
    title: string
    date: string
    time: string
    attendees: [ { name: string, email: string } ]
    description: string | null
    meeting_link: string | null
  }

  # Option B: Manual input (user tells you who the call is with)
  manual: {
    person_name: string
    person_title: string | null
    person_email: string | null
    person_linkedin: string | null
    company_name: string
    company_domain: string | null
    meeting_type: string | null       # "discovery", "demo", "follow-up", "negotiation", etc.
    notes: string | null              # Any context the user provides
  }
}
流程
  1. **从日历或手动输入中识别潜在客户。**过滤掉内部团队成员。

  2. 检查所有过往互动来源(关键步骤——须在进行任何网络调查之前完成):

    目标是在通话前还原完整的互动时间线。如果你走进会议时才发现自己已经给对方发过邮件、双方已有交易进入销售管道,或团队成员曾与对方同事交谈过,就会严重损害可信度。检查所有可用来源。

    A) CRM 记录(Attio、Salesforce、HubSpot、Pipedrive 等)

    同时检查此人和其公司。提取以下信息:

    检查项提取内容重要性
    公司记录你的 CRM 中是否有这家公司?它在哪些列表中?显示对方是潜在客户、现有客户,还是尚未接触的对象
    联系人记录这个人是否在记录中?这家公司是否还有其他联系人?帮你了解是否已有同事与对方接洽
    进行中的交易这家公司是否有未结交易?交易阶段、金额、负责人和持续时间分别是什么?你们可能已经在与对方推进交易——不要重新开始对话
    已结束的交易是否有赢单或输单?如果输单,原因是什么?输单意味着你已了解对方的异议。赢单意味着可以探讨增购。
    交易备注以往通话、会议或互动的备注阅读每条备注——其中包含个性化沟通的重要信息
    交易历史阶段变更、时间线、推进速度显示对方推进决策的速度
    公司的其他联系人你接触过的其他人的姓名、职务和角色提及他们:“我之前和 [colleague] 沟通过……”
    评论/活动对方记录中是否有已记录的通话、邮件、任务或评论其中可能包含未写入交易备注的背景信息
    B) 外联/序列工具(SmartLead、Instantly、Outreach、Lemlist 等)

    按邮箱和姓名搜索。提取以下信息:

    检查项提取内容重要性
    营销活动成员身份对方是否加入过某个营销活动?是哪一个?何时加入?你已经联系过对方——不要假装这是首次冷启动联系
    已发送邮件你发给对方的确切主题行和邮件正文了解你说过什么,避免重复或前后矛盾
    对方的回复对方是否回复?说了什么?完整回复内容是什么?对方的原话是最好的开场白:“你提到过 X……”
    潜在客户类别有兴趣/没兴趣/不在办公室/退信等如果对方被标记为“有兴趣”,你就能了解其意向程度
    触发信号是什么信号促成了此次外联?(招聘、融资、领导层变动)提及最初的触发信号:“我们最初联系你,是因为 [signal]……”
    序列进度对方回复或停止时,序列进行到了第几封邮件?帮你了解哪些信息引起了共鸣,哪些没有效果
    使用的邮箱账户使用了哪个发件邮箱?了解对方接触的是“哪个版本的你”
    C) 其他互动来源

    检查所有可能记录过以往接触的其他位置:

    来源检查内容
    客户备注文件现有备注——可能提及过往对话、通话摘要或决定
    以往内容/输出以往的通话准备材料、外联草稿或涉及此人或公司的研究资料
    日历与此人或公司以往的会议
    LinkedIn 消息私信或 InMail 往来(询问用户是否记得)
    转介绍背景这次会议是如何促成的?是谁介绍的?询问用户。
    共享的 Slack/邮件对话串关于这位潜在客户的内部沟通
    D) 汇总互动时间线

    检查完所有来源后,按时间顺序整理每次接触的时间线:

    interaction_timeline: [
      { date: "2026-01-15", type: "outreach_sent", detail: "Email 1 of hiring-signal campaign. Subject: 'The new CCO mandate'" },
      { date: "2026-01-18", type: "reply_received", detail: "Replied: 'Interesting, let's chat next month'" },
      { date: "2026-02-01", type: "deal_created", detail: "Deal created in Attio. Stage: Meeting booked. Value: $36K" },
      { date: "2026-02-10", type: "call_completed", detail: "Discovery call. Notes: 'Interested in outbound automation, evaluating Clay'" },
      { date: "2026-02-10", type: "deal_stage_change", detail: "Stage moved to Evaluation" },
    ]
    

    这条时间线会直接写入 30 秒简报和通话策略。 如果之前有过互动,通话类型、开场白和探索性问题都会有所不同:

    先前互动它如何改变通话方式
    无先前互动真正的冷启动挖掘 —— 从零开始做资格评估
    已发送外联,未获回复半温 —— 他们见过你的名字。提及那封邮件:“几周前我给您发过一封关于 X 的邮件……”
    已发送外联,对方正面回复温 —— 接着上次的对话继续。不要重新推销。
    已发送外联,对方负面回复谨慎处理 —— 他们已经说过不。在重新接触之前先弄清原因。
    CRM 中有进行中的商机你正处于商机周期中 —— 这是跟进,不是挖掘电话。阅读所有记录。
    CRM 中有已流失商机重新激活 —— 承认这段历史:“我知道我们在 [月份] 聊过,当时时机不对……”
    同事已建立联系多线并进 —— 提及该同事:“我一直在和 [名字] 合作推进……”
  3. 确定通话类型和目标:

    通话类型如何判断默认目标
    冷启动挖掘无先前商机,首次会面资格评估:他们是否有这个问题?预算?决策权?时间线?
    温启动挖掘他们正面回复了外联资格评估 + 建立关系。他们已经表现出兴趣 —— 弄清原因。
    演示资格评估后,已安排演示展示价值。将产品对应到他们的具体痛点。获得下一步。
    跟进演示后,他们正在评估处理异议。引入新的佐证。推进到方案阶段。
    谈判已发送方案,正在讨论条款成交。处理最后的异议。就时间线和条款达成一致。
    内部支持者通话内部支持者,非决策者武装支持者。给他们弹药以便在内部推销。
    高管会议涉及 VP+ 或 C 级高管要战略性,而非战术性。谈 ROI 和愿景,而非功能。
输出契约
meeting_context: {
  call_type: string
  call_objective: string
  prospect: {
    name: string
    title: string | null
    email: string | null
    linkedin_url: string | null
    company: string
    company_domain: string | null
  }
  prior_interactions: {
    has_prior_contact: boolean           # Critical flag — changes the entire call approach
    interaction_timeline: [              # Chronological list of all touchpoints
      {
        date: string
        type: "outreach_sent" | "reply_received" | "deal_created" | "deal_stage_change" |
              "call_completed" | "note_added" | "linkedin_message" | "referral" | "other"
        source: "crm" | "outreach_tool" | "email" | "linkedin" | "notes" | "calendar" | "other"
        detail: string                   # What happened, in one sentence
      }
    ]
    crm_context: {
      company_record_exists: boolean
      contact_record_exists: boolean
      active_deal: {
        stage: string
        age_days: integer
        amount: number | null
        owner: string | null
        notes: string[]
      } | null
      closed_deals: [ { outcome: "won" | "lost", amount: number, reason: string | null } ]
      other_contacts: [ { name: string, title: string } ]
      comments_and_activities: string[]
    } | null
    outreach_context: {
      campaign_name: string | null
      campaign_status: string | null
      emails_sent: integer
      emails_sent_detail: [ { seq_number: integer, subject: string, date: string } ]
      their_reply: string | null         # Full reply text
      reply_date: string | null
      lead_category: string | null       # Interested, Not Interested, etc.
      trigger_signal: string | null      # What signal sourced the outreach
    } | null
    other_context: {
      client_notes_mentions: string[]    # Relevant mentions from notes.md
      previous_outputs: string[]         # Previous call preps, research, etc.
      referral_source: string | null     # How this meeting came about
    } | null
  }
  additional_attendees: [ { name: string, title: string } ] | null
}

第 2 步:公司深度调研

目的: 以销售视角调研潜在客户的公司。不是维基百科式的摘要 —— 聚焦于表明需求、预算、紧迫性和竞争格局的信号。

输入契约
prospect: { company, company_domain, ... }  # From Step 1
your_company: { ... }                        # From config
流程

围绕七个维度进行调研。以网络搜索(始终可用)作为主要工具。

A) 公司概况(快速背景)
要查找的内容到哪里查找为什么对通话重要
他们做什么(1-2 句话)网站、Crunchbase、LinkedIn为其他一切设定背景
行业 / 垂直领域网站决定使用哪些佐证要点
公司规模(员工数)LinkedIn、Crunchbase对应定价层级和复杂度
总部所在地网站时区、区域背景
成立年份Crunchbase成熟度指标
商业模式(B2B/B2C/市场平台)网站影响他们如何看待工具
B) 财务与增长信号
要查找的内容到哪里查找为什么对通话重要
融资历史Crunchbase、网络搜索表明预算可用性和增长阶段
最近融资日期 + 金额Crunchbase、新闻稿近期融资 = 新预算,正在评估供应商
收入估算(若公开或已披露)新闻、SEC 文件、网络搜索预算校准
增长轨迹(招聘速度、办公扩张)LinkedIn、招聘网站增长 = 购买。持平/收缩 = 更难成交。
近期裁员网络搜索、新闻预算压力 —— 定位为省钱,而非增加成本
C)痛点与需求指标
要查找的内容查询位置对通话的重要性
与产品领域相关的招聘信息LinkedIn Jobs、Indeed招聘相关岗位 = 他们存在你能解决的问题
社交媒体上的抱怨和挑战LinkedIn 帖子、Twitter、Reddit可在通话中引用的直接痛点证据
行业特有的挑战行业报告、网络搜索他们很可能面临的常见痛点
暗示需求的近期公司新闻媒体报道、博客、LinkedIn扩张、新产品、合规变更 = 新需求
他们产品的评价(如适用)G2、Capterra、应用商店他们客户的抱怨可能揭示你的产品能解决的需求
D)技术与竞争格局
要查找的内容查询位置对通话的重要性
当前使用的同类工具招聘信息(提及工具)、网站源代码、BuiltWith了解你将替代或补充哪些工具
是否在使用竞品产品?网络搜索、招聘信息、LinkedIn 提及准备竞争定位
技术栈(相关部分)招聘信息、网站集成机会或障碍
评估供应商的信号G2 对比、LinkedIn 调研帖正在积极选购 = 意向度高
E)决策格局
要查找的内容查询位置对通话的重要性
组织架构LinkedIn、网站团队页面还有谁参与决策?
其他利益相关者(在潜在客户之上或之下)LinkedIn他们向谁汇报?谁向他们汇报?
近期领导层变动LinkedIn、网络搜索新领导者 = 重新评估技术栈
公司文化信号Glassdoor、招聘页面、LinkedIn快速决策还是官僚作风会影响销售周期
采购方式公司规模指标SMB = 创始人决策。企业 = 采购流程。
F)关系梳理
要查找的内容查询位置对通话的重要性
共同联系人LinkedIn有机会获得熟人引荐、作为推荐依据
过去与贵公司的互动CRM、外联记录不要重复告知他们已了解的信息
是否为合作伙伴的客户?合作伙伴记录可能找到熟人切入点
是否在现有客户的人脉网络中?LinkedIn、网络搜索“贵同行 [company] 正在使用我们的产品”
G)近期公司新闻(过去 90 天)
要查找的内容查询位置对通话的重要性
产品发布博客、媒体报道新产品 = 新的运营挑战
宣布合作伙伴关系媒体报道、LinkedIn新合作关系 = 集成需求
奖项 / 认可网络搜索可用于赞美,体现他们引以为傲的方面
争议 / 问题网络搜索需要避开的雷区
财报 / 业绩媒体报道、SEC业务健康状况指标
输出约定
company_research: {
  overview: {
    name: string
    description: string
    industry: string
    employee_count: string
    location: string
    founded: string
    business_model: string
  }
  financial: {
    funding_total: string | null
    last_round: { amount: string, stage: string, date: string } | null
    revenue_estimate: string | null
    growth_signal: "growing" | "stable" | "contracting" | "unknown"
  }
  pain_indicators: [
    { signal: string, source: string, relevance_to_product: string }
  ]
  tech_stack: {
    known_tools: string[]
    competitor_in_use: string | null
    integration_opportunities: string[]
  }
  decision_landscape: {
    decision_maker_likely: string     # Title of likely decision maker
    other_stakeholders: string[]
    procurement_style: "founder_led" | "committee" | "procurement" | "unknown"
    estimated_sales_cycle: string
  }
  recent_news: [
    { headline: string, date: string, relevance: string }
  ]
  relationship_map: {
    mutual_connections: string[]
    peer_customers: string[]          # Your customers in their network
    past_interactions: string | null
  }
}

第 3 步:深入了解个人

目的: 调研通话对象。不要只了解他们的简介,还要了解其权限、优先事项、沟通风格和可能关注的问题。

输入约定
prospect: { name, title, email, linkedin_url, company }  # From Step 1
company_research: { ... }                                  # From Step 2
your_company: { ... }                                      # From config
流程
A)专业背景
要了解的信息查询渠道重要性
当前职位和部门LinkedIn职权级别、预算归属
担任当前职位的时间LinkedIn不满 6 个月 = 新上任,正在评估技术栈。2 年以上 = 已站稳脚跟,较难取代现有供应商
职业发展轨迹LinkedIn 工作经历晋升快 = 有抱负,希望借助工具加速发展。平级流动 = 稳定、风险偏好低。
以前任职的公司LinkedIn行业经验、曾用过的工具
教育背景LinkedIn开启对话的切入点、共同话题
技能 / 认可LinkedIn技术导向还是业务导向
B)职权与购买力评估
因素评估方法影响
职位级别VP 及以上 = 可能掌握预算。总监 = 可能掌握预算。经理 = 影响者,而非购买者。个人贡献者(IC)= 用户 / 内部倡导者。决定是谈投资回报率(面向购买者),还是谈工作流(面向用户)
部门他们所在的部门会购买你的产品吗?如果他们在工程部门,而你销售的是面向销售团队的产品,他们可能是在替别人评估
汇报对象LinkedIn 组织架构如果他们不是决策者,其上级很可能才是
团队规模LinkedIn、公司主页团队越大,涉及的利益越多,交易潜力也越大
预算线索职位 + 公司规模 + 融资情况“这个人是否有可能掌控我们产品的预算?”

职权分类:

级别对象销售方式
经济决策者VP 及以上、高管、创始人谈投资回报率、战略价值、竞争优势。不要演示功能。
技术决策者总监、高级经理、技术负责人谈功能、集成、实施。演示产品。
内部倡导者经理、高级个人贡献者(IC)谈工作流改进、对日常工作的影响。帮助他们在公司内部建立支持。
用户个人贡献者(IC)、运营人员谈易用性、节省时间、学习曲线。让他们迫不及待地想用起来。
评估者分析师、顾问谈数据、对比、证明材料。做到全面、透明。
C)他们关注什么
要了解的信息查询渠道重要性
最近发布的 LinkedIn 帖子LinkedIn 动态他们在想什么?他们表达了哪些问题?
分享过的文章LinkedIn 分享他们对哪些话题感兴趣?
发表过的评论LinkedIn 互动他们持有哪些观点?
会议演讲 / 网络研讨会网络搜索、YouTube他们公开展现了哪些专业知识?
发布的内容(博客、播客)网络搜索深入了解他们的思维方式
D)沟通风格信号
信号如何判断如何调整
数据驱动型帖子包含数据、引用研究、分享报告开场谈指标和投资回报率。提供商业论证。
愿景型帖子谈趋势、行业未来、大胆构想开场谈愿景和战略影响。不要陷入细节。
运营型帖子谈流程、效率、团队管理开场谈工作流改进和实施便利性。
怀疑型帖子质疑工具 / 趋势,表达非主流观点预判尖锐问题。开场提供证据,而非空口承诺。
关系导向型帖子谈人际关系、文化、团队成果花时间建立融洽关系。不要急于推销。
E)可能的异议(预测)

根据对方的个人资料、公司情况以及常见异议:

对方的情况可能的异议预先准备
正在使用竞争对手的产品“我们已经有[工具]了”准备竞争定位和切换成本分析
最近刚入职“我还在熟悉情况”将其定位为“入职前 90 天的快速成果”
团队规模小/处于早期阶段“我们现在负担不起”准备投资回报率的阐述方式和小规模起步方案
大型企业“我们的采购流程需要 6 个月”做好周期较长的准备,尽早询问流程
技术岗位“它能与[我们的技术栈]集成吗?”准备集成方案的介绍
最近被供应商辜负“我们之前试过类似的东西”准备“有哪些不同”的说法
输出约定
person_research: {
  profile: {
    name: string
    title: string
    department: string
    time_in_role: string
    previous_roles: [ { title: string, company: string, duration: string } ]
    education: string | null
  }
  authority: {
    level: "economic_buyer" | "technical_buyer" | "champion" | "user" | "evaluator"
    budget_authority: "confirmed" | "likely" | "unlikely" | "unknown"
    reports_to: string | null
    team_size: string | null
    assessment: string                # One-sentence assessment of their buying power
  }
  interests_and_priorities: {
    recent_posts_summary: string      # What they've been posting/sharing about
    key_topics: string[]              # Themes they care about
    public_opinions: string[]         # Positions they've taken publicly
    conversation_hooks: string[]      # Specific things to reference in the call
  }
  communication_style: {
    primary_style: string             # "data-driven", "visionary", "operational", "skeptical", "relationship-oriented"
    how_to_adapt: string              # Specific guidance
  }
  predicted_objections: [
    {
      objection: string
      likelihood: "high" | "medium" | "low"
      reasoning: string               # Why we predict this
      prepared_handle: string          # How to address it
    }
  ]
}

第 4 步:产品与潜在客户的匹配

**目的:**这是核心价值所在。将产品功能与这位潜在客户的具体情况对应起来。不要泛泛地介绍价值主张,而要基于调研建立具体关联。这一步完全依靠大模型推理。

输入约定
company_research: { ... }            # From Step 2
person_research: { ... }             # From Step 3
meeting_context: { ... }             # From Step 1
your_company: {
  description: string
  pain_point: string
  proof_points: string[]
  competitors: [ { name: string, positioning: string } ]
  pricing_model: string
  sales_process: string
  discovery_questions: string[]
}
流程
A)价值匹配

针对第 2 步中发现的每个痛点指标,匹配一项具体的产品功能:

对方的痛点/需求产品的解决方案证明材料表述方式
[调研发现的痛点][具体功能][客户/指标][一句话推介]
[另一个痛点][另一项功能][证明材料][推介语]

只列出确实存在关联的痛点。不要生搬硬套。

B)竞争定位(如相关)

如果对方正在使用或评估竞争对手的产品:

维度竞争对手你的产品表述方式
[关键差异点 1][对方的做法][你的做法][表述方式]
[关键差异点 2][对方的做法][你的做法][表述方式]

规则:

  • 绝不贬低竞争对手。认可他们做得好的地方,并突出你们更强的方面。
  • 如果不了解竞争对手,就询问潜在客户:“你喜欢[工具]的哪些方面?还有哪些不足?”
  • 将其表述为“不同的方法”,而不是“我们更好”
C)相关证明材料

选出与这位潜在客户最相关的 2-3 项证明材料:

证明材料与对方相关的原因
“[客户]的指标提升了 X%”属于同一行业/规模相近/面临相同问题
“[指标]在[时间范围]内达成”与对方的痛点指标相符
“[公司]从[竞争对手]切换而来”对方正在使用同一家竞争对手

选择标准: 同一行业 > 规模相近 > 面临相同问题 > 使用同一家竞争对手 > 一般案例。务必选择现有最具体的证明材料。

D)风险因素与雷区

可能导致通话偏离目标的因素:

风险来源应对措施
[风险——例如:“刚与竞争对手签订了 2 年合同”][发现此信息的来源][如何应对]
[风险——例如:“公司文化排斥供应商”][来源][如何应对]
[风险——例如:“近期负面新闻——敏感话题”][来源][避免提及此话题]
输出约定
product_mapping: {
  value_connections: [
    {
      their_pain: string
      your_answer: string
      proof_point: string
      how_to_say_it: string
      confidence: "strong" | "moderate" | "speculative"
    }
  ]
  competitive_positioning: {
    competitor_in_play: string | null
    differentiators: [ { dimension: string, their_approach: string, your_approach: string, framing: string } ]
    competitive_advice: string        # One paragraph on how to handle the competitive dynamic
  } | null
  relevant_proof_points: [
    { proof: string, why_relevant: string }
  ]
  risk_factors: [
    { risk: string, source: string, mitigation: string }
  ]
}

第 5 步:生成通话策略与简报

**目的:**将所有内容整合为一份通话前文档,包含:执行摘要、通话策略、谈话提纲、需求挖掘问题和异议准备。

输入约定
meeting_context: { ... }              # From Step 1
company_research: { ... }            # From Step 2
person_research: { ... }             # From Step 3
product_mapping: { ... }             # From Step 4
your_company: { ... }                # From config
报告结构
# Sales Call Prep: [Person Name] @ [Company]
**Date:** [meeting date/time] | **Call type:** [discovery/demo/follow-up/etc.]
**Prepared for:** [user's name/role]

---

## 30-Second Brief

[4-5 bullet points. Everything you need if you have 30 seconds before the call.]

- **Who:** [Name], [Title] at [Company] — [authority level]. [Time in role].
- **What they do:** [Company] is a [1-sentence description]. [Size, industry, stage].
- **Prior interaction:** [CRITICAL — "No prior contact" OR "We emailed them on [date] about [topic], they replied [summary]" OR "Active deal in [stage] since [date]" OR "Lost deal [date] — reason: [reason]". This single line changes the entire call approach.]
- **Why this call:** [How this meeting came about — outreach reply, inbound, referral, etc.]
- **Key signal:** [The one thing that makes this call timely — funding, hiring, pain post, etc.]
- **Your angle:** [One sentence on why your product matters to them right now]

---

## Company Intelligence

### Overview
[2-3 sentences on what the company does, their market position, and current trajectory]

### Business Context
| Factor | Detail | Sales Relevance |
|--------|--------|----------------|
| Size | [employees] | [pricing tier / complexity indicator] |
| Funding | [last round] | [budget indicator] |
| Growth | [signal] | [expanding = buying, contracting = cost-cutting] |
| Industry | [vertical] | [which proof points to use] |

### Pain Signals Found
| Signal | Source | Connection to Your Product |
|--------|--------|--------------------------|
| [pain] | [where you found it] | [how your product addresses this] |
| [pain] | [source] | [connection] |

### Their Current Stack
| Category | Tool | Implication |
|----------|------|------------|
| [your category] | [competitor or unknown] | [displacement or greenfield opportunity] |
| [adjacent] | [tool] | [integration opportunity] |

### Recent News
| Date | Headline | Relevance |
|------|----------|-----------|
| [date] | [news] | [why it matters for this call] |

---

## Prior Interactions

[If no prior interactions exist, state "No prior contact found across CRM, outreach tools, or other sources. This is a true cold meeting." and move on.]

[If prior interactions exist, this section becomes one of the most important in the brief.]

### Interaction Timeline
| Date | Type | Source | Detail |
|------|------|--------|--------|
| [date] | [outreach_sent / reply / deal / call / etc.] | [CRM / SmartLead / email / etc.] | [What happened] |

### What They Already Know About You
[Based on the outreach and interactions above, summarize what this person already knows about your product/company. This prevents you from re-explaining things they've already heard.]

### What You Already Know About Them
[Based on replies, call notes, CRM notes — summarize what you've learned from prior interactions. These are conversation gold: "Last time we spoke, you mentioned X..."]

### How Prior Interactions Should Shape This Call
[Specific guidance on how to adjust the call approach based on history. Examples:]
- "They replied positively to your hiring-signal outreach — open by referencing that: 'You mentioned you were interested when we first reached out about [topic]...'"
- "Deal has been in Evaluation for 18 days with no movement — this is a re-engagement call, not a discovery call. Ask what's changed since the last conversation."
- "Your colleague [name] already talked to their VP Sales — reference that: 'I know [colleague] has been working with [their VP]...'"
- "They were marked 'Not Interested' in a previous campaign 3 months ago — acknowledge it: 'I know we reached out before and the timing wasn't right. What's different now?'"

---

## Person Intelligence

### Profile
[1-2 paragraphs on who this person is — not their resume, but what makes them tick.
What they care about, what they've been vocal about, what their priorities likely are.]

### Authority Assessment
| Factor | Assessment |
|--------|-----------|
| Authority level | [economic buyer / technical buyer / champion / user] |
| Budget authority | [likely/unlikely] |
| Reports to | [name/title] |
| Decision process | [solo / committee / procurement] |

### Communication Style: [Type]
[2-3 sentences on how to adapt your communication to this person.
E.g., "Lead with data — they post frequently about metrics and ROI.
Don't spend too long on rapport. Get to the numbers quickly."]

### Conversation Hooks
[3-5 specific things you can reference to show you've done your homework]
1. [Their recent post about X — use as an opener or bridge]
2. [A project they led at their previous company]
3. [Something from company news they're likely proud of]
4. [Mutual connection or shared experience]
5. [A comment they made about a problem you solve]

---

## Call Strategy

### Objective
**Primary:** [What you want to achieve in this call — e.g., "Qualify: confirm pain, budget, timeline, authority"]
**Secondary:** [Backup objective — e.g., "If not qualified, get referral to right person"]

### Agenda Suggestion
[A proposed call structure. Adapt to call type.]

| Phase | Time | What to Do |
|-------|------|-----------|
| **Open** | 2 min | [How to open — rapport hook, agenda set] |
| **Discovery / Context** | 10-15 min | [Key questions to ask — see below] |
| **Value / Demo** | 10-15 min | [What to show or discuss — see value connections] |
| **Next Steps** | 3-5 min | [What to propose — see below] |

### Opening Line
> "[Suggested opening — references a conversation hook and sets the agenda naturally.
  E.g., 'Thanks for making time, [Name]. I saw your post about [topic] — that's actually
  a big part of why I wanted to connect. I'd love to learn about how [Company] is
  handling [pain area] and see if what we're building is relevant. Sound good?']"

### Discovery Questions (Prioritized)

**Must-ask** (qualify the deal):
1. [Question that confirms they have the pain your product solves]
2. [Question about how they're handling it today — incumbent tool or manual process?]
3. [Question about timeline — are they actively evaluating or just learning?]
4. [Question about decision process — who else is involved?]
5. [Question about budget — how do they typically buy tools in this category?]

**Should-ask** (deepen the conversation):
6. [Question specific to their company situation from research]
7. [Question about their priorities for the next 6-12 months]
8. [Question that surfaces a pain they might not have articulated]

**Nice-to-ask** (if time allows):
9. [Question about their experience with competitors]
10. [Question about what a successful outcome looks like for them]

### Value Points to Make
[Ordered by relevance to THIS prospect — not your generic pitch deck]

1. **[Value point]** — [How to frame it for this prospect, using their specific situation]
   - Proof: [Relevant proof point]
   - Transition: [How to move from discovery to this point naturally]

2. **[Value point]** — [Framing]
   - Proof: [Proof]

3. **[Value point]** — [Framing]
   - Proof: [Proof]

### Proposed Next Step
[What to suggest at the end of the call, based on call type]

| Call Type | Suggest |
|-----------|---------|
| Discovery (qualified) | "Would it be helpful to see a demo tailored to [their specific use case]? I can have that ready by [date]." |
| Discovery (not sure yet) | "Let me put together a one-pager on how [peer company] handled this. Can I send it over and follow up [date]?" |
| Demo | "Based on what we covered, it sounds like [stakeholder] should probably see this too. Can we set up a follow-up with them?" |
| Follow-up | "I can have a proposal over by [date]. Would it be useful to include [specific thing they asked about]?" |
| Negotiation | "If we can align on [terms], we could have you live by [date]. What does your approval process look like from here?" |

---

## Objection Prep

[Pre-loaded responses for likely objections, ordered by predicted likelihood]

### [Objection 1 — Highest Likelihood]
**They'll say:** "[Exact wording of the objection]"
**Why:** [Why we predict this based on research]
**Handle:**
> "[Suggested response — acknowledge, reframe, proof point]"

### [Objection 2]
**They'll say:** "[Objection]"
**Why:** [Reasoning]
**Handle:**
> "[Response]"

### [Objection 3]
**They'll say:** "[Objection]"
**Why:** [Reasoning]
**Handle:**
> "[Response]"

---

## Landmines & Things to Avoid

- [Thing NOT to bring up and why — e.g., "Don't mention their recent layoffs. Still sensitive."]
- [Topic to avoid — e.g., "Don't reference competitor by name unless they bring it up first."]
- [Assumption NOT to make — e.g., "Don't assume they have budget authority — verify first."]

---

## After the Call

### Notes Template
After the call, capture:
- [ ] **Outcome:** Qualified / Not qualified / Needs follow-up
- [ ] **Key pains confirmed:** [What they actually said they struggle with]
- [ ] **Decision process:** [Who's involved, timeline, budget]
- [ ] **Next step agreed:** [What happens next]
- [ ] **Objections raised:** [What came up, how you handled it]
- [ ] **Competitive mentions:** [Any competitors discussed]
- [ ] **Follow-up items:** [What you promised to send/do]

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